Facebook and even Instagram are at odds with the principles of the open web.
Tuesday, October 15th, 2019
Tuesday, September 3rd, 2019
An interesting comparison between Facebook and tenements. Cram everybody together into one social network and the online equivalents of cholera and typhoid soon emerge.
The airless, lightless confines of these networks has a worrying tendency to amplify the most extreme content that takes root, namely that of racists, xenophobes, and conspiracists (which, ironically, includes anti-vaxxers.)
Sunday, September 1st, 2019
Ignore the clickbaity headline and have a read of Whitney Kimball’s obituaries of Friendster, MySpace, Bebo, OpenSocial, ConnectU, Tribe.net, Path, Yik Yak, Ello, Orkut, Google+, and Vine.
I’m sure your content on Facebook, Twitter, and Instagram is perfectly safe.
Tuesday, June 18th, 2019
An excellent piece by Maciej on the crucial difference between individual privacy and ambient privacy (and what that means for regulation):
Ambient privacy is not a property of people, or of their data, but of the world around us. Just like you can’t drop out of the oil economy by refusing to drive a car, you can’t opt out of the surveillance economy by forswearing technology (and for many people, that choice is not an option). While there may be worthy reasons to take your life off the grid, the infrastructure will go up around you whether you use it or not.
Because our laws frame privacy as an individual right, we don’t have a mechanism for deciding whether we want to live in a surveillance society. Congress has remained silent on the matter, with both parties content to watch Silicon Valley make up its own rules. The large tech companies point to our willing use of their services as proof that people don’t really care about their privacy. But this is like arguing that inmates are happy to be in jail because they use the prison library. Confronted with the reality of a monitored world, people make the rational decision to make the best of it.
That is not consent.
For more detail, I highly recommend reading his testimony to the senate hearing on Privacy Rights and Data Collection in a Digital Economy.
I don’t know how we got to a point where chatting and sharing with friends means having to pick through adverts, and agreeing to being tracked and marketed at, and risk being exposed to, or abused by, terrible people. Our conversations and holiday snaps have become darkly marketed events. You could say this is a fair exchange but it feels wrong to me. The things being exchanged are too different, a kind of category error. It’s a wonky kind of barter in which I feel powerless and used. It’s not why I came here, to the internet.
Wednesday, June 5th, 2019
Aaron knows what he’s talking about when it comes to authentication, and Apple’s latest move with sign-in for native apps gets the thumbs up.
Sign In with Apple is a good thing for users! This means apps will no longer be able to force you to log in with your Facebook account to use them.
This does not mean that Apple is requiring every app to use Sign in with Apple.
Tuesday, May 21st, 2019
This is a really great, balanced profile of the Indie Web movement. There’s thoughtful criticism alongside some well-deserved praise:
If we itemize the woes currently afflicting the major platforms, there’s a strong case to be made that the IndieWeb avoids them. When social-media servers aren’t controlled by a small number of massive public companies, the incentive to exploit users diminishes. The homegrown, community-oriented feel of the IndieWeb is superior to the vibe of anxious narcissism that’s degrading existing services.
Tantek’s barnstorming closing talk from Beyond Tellerrand. This is well worth 30 minutes of your time.
Own your domain. Own your content. Own your social connections. Own your reading experience. IndieWeb services, tools, and standards enable you to take back your web.
Wednesday, March 6th, 2019
Unsolved Problems by Beth Dean
An Event Apart in Seattle continues. It’s the afternoon of day two and Beth Dean is here to give a talk called Unsolved Problems:
Technology products are being adapted faster than ever. We’ve spent a lot of time adopting new technology, but not as much time considering the social impact of doing so. This talk looks at large scale system design in the offline world, and takes lessons from them to our online work. You’ll learn how to expand your design approach from self-contained products, to considering the broader systems in which they exist.
Fun fact: An Event Apart was the first conference that Beth attended over ten years ago.
Who recognises this guy on screen? It’s Robert Stack, the creepy host of Unsolved Mysteries. It was kind of like the X-Files. The X-Files taught Beth to be a sceptic. Imagine Beth’s surprise when her job at Facebook led her to actual conspiracies. It’s been a hard year, what with Cambridge Analytica and all.
Beth’s team is focused on how people experience ads, while the whole rest of the company is focused on ads from the opposite end. She’s the Fox Mulder of the company.
Technology today has incredible reach. In recent years, we’ve seen 1:1 harm. That’s when a product negatively effects someone directly. In their book, Eric and Sara point out that Facebook is often the first company to solve these problems.
1:many harm is another use of technology. Designing in isolation isn’t new to tech. We’ve seen 1:many harm in urban planning. Brasilia is a beautiful city that nobody wants to live in. You need messy, mixed-use spaces, not a space designed for cars. Niemeier planned for efficiency, not reality.
Eichler buildings were supposed to be egalitarian. But everything that makes these single-story homes great places to live also makes them great targets for criminals. Isolation by intentional design leads to a less safe place to live.
One of Frank Gehry’s buildings turned into a deathtrap when it was covered with snow. And in summer, the reflective material makes it impossible to sit on side of it. His Facebook office building has some “interesting” restroom allocation, which was planned last.
Ohio had a deer overpopulation problem. So the solution they settled on was to introduce coyotes. Now there’s a coyote problem. When coyotes breed with stray dogs, they start to get aggressive and they hunt in packs. This is the cobra effect: when the solution to your problem makes the problem worse. The British government offered a bounty for cobras in India. So people bred snakes for the bounty. So they got rid of the bounty …and then all those snakes were released into the wild.
So-called “ride sharing” apps are about getting one person from point A to point B. They’re not about making getting around easier in general.
Google traffic directions don’t factor in the effect of Google giving everyone the same traffic directions.
AirBnB drives up rent …even though it started out as a way to help people who couldn’t make rent. Sounds like cobra farming.
Automating Inequality by Virgina Eubanks is an excellent book about being dropped by health insurance. An algorithm did it. By taking broken systems and automating them, we accelerate disenfranchisement.
Then there’s Facebook. Psychological warfare is not new. Radio and television have influenced elections long before the internet. Politicians changed their language to fit the medium of radio.
The internet has removed all friction that helps us behave cooperatively. Removing friction was once our goal, but it turns out that friction is sometimes useful. The internet has turned into an outrage machine.
Solving problems in the isolation of our own products ignores the broader context of society.
The Waze map reflects cities as they are, not the way someone wishes them to be.
—Noam Bardin, CEO of Waze
From bulletin boards to today’s web, the internet has always been toxic because human nature is toxic. Maybe that’s the bigger problem to solve.
We can look to other industries…
Ideo redesigned the hospital experience. People were introduced to their entire care staff on their first visit. Sloan Kettering took a similar approach. Artwork serves as wayfinding. Every room has its own bathroom. A Chicago hostpital included gardens because it improves recovery.
These hospital examples all:
- Designed for an intended outcome.
- Met people where they were.
- Strengthened existing support networks.
We’ve seen some bad examples from urban planning, but there are success stories too.
A person on a $30 bicycle is as important as someone in a $30,000 car, said Enrique Peñalosa.
Copenhagen once faced awful traffic congestion. Now people cycle everywhere. It’s the fastest way to get around. The city is designed for bicycles first. People rode more when it felt safer. It’s no coincidence that Copenhagen ranks as one of the most livable cities in the world.
Scandinavian prisons use a concept called restorative justice. The staff plays badminton with the inmates. They cook together. Treat people like dirt and they will act like dirt. Treat people like people and they will act like people. Recividism rates in Norway are now way low.
- Design for dignity and cooperation.
- Solve for everyone in a system.
- Policy should reflect intended outcomes.
The deHavilland Comet was made of metal. After a few blew apart at the seams, they switched from rivetted material. Airlines today develop a culture of crew resource management that encourages people to speak up.
- Plan for every point of failure.
- Empower everyone on a team to solve problems.
What can we do?
- Policies affect design. We need to work more closely with policy makers.
- Question access. Are all opinions equal? Where are computers making decisions that should involve people.
- Forget neutrality. Technology is not neutral. Neutrality allows us to abdicate responsibility.
- Stay a litte bit paranoid. Think about what the worst case scenario might be.
Make people better curators. How might we allow people to assess the veracity of information for themselves? What if we gave people better tools to affect their overall experience, not just small customisations?
We can use what we know about people to bring out their best behaviours. We can empower people to take action instead of just outrage.
What if we designed for the good of the community instead of the success of individuals. Like the Vauban in Freiburg! It was squatted, and the city gave control to the squatters to create an eco neighbourhood with affordable housing.
We need to think about what kind of worlds we want to create. What if we made the web less like a mall and more like a public park?
These are hard problems. But we solve hard technology problems every day. We could be the first generation of builders to solve technology’s hard problems.
Saturday, February 9th, 2019
After musing on newsletters, Craig shares how he’s feeling about Instagram and its ilk:
Instagram will only get more complex, less knowable, more algorithmic, more engagement-hungry in 2019.
I’ve found this cycle has fomented another emotion beyond distrust, one I’ve felt most acutely in 2018: Disdain? (Feels too loaded.) Disappointment? (Too moralistic.) Wariness? (Yes!) Yes — wariness over the way social networks and the publishing platforms they provide shift and shimmy beneath our feet, how the algorithms now show posts of X quality first, or then Y quality first, or how, for example, Instagram seems to randomly show you the first image of a multi-image sequence or, no wait, the second.8
I try to be deliberate, and social networks seem more and more to say: You don’t know what you want, but we do. Which, to someone who, you know, gives a shit, is pretty dang insulting.
Wariness is insidious because it breeds weariness. A person can get tired just opening an app these days. Unpredictable is the last thing a publishing platform should be but is exactly what these social networks become. Which can make them great marketing tools, but perhaps less-than-ideal for publishing.
Sunday, January 27th, 2019
A browser extension that encrypts and decrypts posts on Facebook—if two users have the extension installed, they can communicate without Facebook being able read their messages.
Friday, December 21st, 2018
Facebook isn’t really all that much better or more convenient than having your own website, or sending emails or chats. But for some reason, Facebook (and Instagram) are where we post now.
Monday, October 22nd, 2018
HTTPS session identifiers can be disabled in Mozilla products manually by setting ‘security.ssl.disablesessionidentifiers’ in about:config.
Thursday, August 2nd, 2018
Welp! As of today, none of my posts, links, or notes can be syndicated to Facebook:
publish_actionspermission will be deprecated. This permission granted apps access to publish posts to Facebook as the logged in user. Apps created from today onwards will not have access to this permission. Apps created before today that have been previously approved to request
publish_actionscan continue to do so until August 1, 2018.
If you’re reading this on Facebook: so long, it’s been good to know ya.
Tuesday, July 31st, 2018
Um …if I’m reading this right, then my IFTTT recipe will also stop working and my Facebook activity will drop to absolute zero.
Oh, well. No skin off my nose. Facebook is a roach motel in more ways than one.
Tuesday, July 3rd, 2018
Facebook doesn’t have a mind-control problem, it has a corruption problem. Cambridge Analytica didn’t convince decent people to become racists; they convinced racists to become voters.
“I Was Devastated”: Tim Berners-Lee, the Man Who Created the World Wide Web, Has Some Regrets | Vanity Fair
Are we headed toward an Orwellian future where a handful of corporations monitor and control our lives? Or are we on the verge of creating a better version of society online, one where the free flow of ideas and information helps cure disease, expose corruption, reverse injustices?
It’s hard to believe that anyone—even Zuckerberg—wants the 1984 version. He didn’t found Facebook to manipulate elections; Jack Dorsey and the other Twitter founders didn’t intend to give Donald Trump a digital bullhorn. And this is what makes Berners-Lee believe that this battle over our digital future can be won. As public outrage grows over the centralization of the Web, and as enlarging numbers of coders join the effort to decentralize it, he has visions of the rest of us rising up and joining him.
Tuesday, May 29th, 2018
No matter where I go on the Internet, I feel like I am trapped in the “feed,” held down by algorithms that are like axes trying to make bespoke shirts out of silk. And no one illustrates it better than Facebook and Twitter, two more services that should know better, but they don’t. Fake news, unintelligent information and radically dumb statements are getting more attention than what matters. The likes, retweets, re-posts are nothing more than steroids for noise. Even when you are sarcastic in your retweets or re-shares, the system has the understanding of a one-year-old monkey baby: it is a vote on popularity.
The Internet is a place for the people, like parks, libraries, museums, historic places. It’s okay if corporations want to exploit the net, like DisneyLand or cruise lines, but not at the expense of the natural features of the net.
Monday, May 21st, 2018
It is common to refer to universally popular social media sites like Facebook, Instagram, Snapchat, and Pinterest as “walled gardens.” But they are not gardens; they are walled industrial sites, within which users, for no financial compensation, produce data which the owners of the factories sift and then sell. Some of these factories (Twitter, Tumblr, and more recently Instagram) have transparent walls, by which I mean that you need an account to post anything but can view what has been posted on the open Web; others (Facebook, Snapchat) keep their walls mostly or wholly opaque. But they all exercise the same disciplinary control over those who create or share content on their domain.
Professor Alan Jacobs makes the case for the indie web:
We need to revivify the open Web and teach others—especially those who have never known the open Web—to learn to live extramurally: outside the walls.
What do I mean by “the open Web”? I mean the World Wide Web as created by Tim Berners-Lee and extended by later coders. The open Web is effectively a set of protocols that allows the creating, sharing, and experiencing of text, sounds, and images on any computer that is connected to the Internet and has installed on it a browser that can interpret information encoded in conformity with these protocols.
This resonated strongly with me:
To teach children how to own their own domains and make their own websites might seem a small thing. In many cases it will be a small thing. Yet it serves as a reminder that the online world does not merely exist, but is built, and built to meet the desires of certain very powerful people—but could be built differently.