Perhaps when Bush prophesied lightning-quick knowledge retrieval, he didn’t intend for that knowledge to be footnoted with Outbrain adverts. Licklider’s man-computer symbiosis would have been frustrated had it been crop-dusted with notifications. Ted Nelson imagined many wonderfully weird futures for the personal computer, but I don’t think gamifying meditation apps was one of them.
Friday, February 16th, 2018
Wednesday, November 29th, 2017
edent/SuperTinyIcons: Under 1KB each! Super Tiny Icons are miniscule SVG versions of your favourite website and app logos
These are lovely little SVGs of website logos that are yours for the taking. And if you want to contribute an icon to the collection, go for it …as long as it’s less than 1024 bytes (most of these are waaay less).
Monday, November 6th, 2017
Installing Progressive Web Apps
It used to literally say “add to home screen.”
Now it simply says “add.”
I vaguely remember there being some talk of changing the labelling, but I could’ve sworn it was going to change to “install”. I’ve got to be honest, just having the word “add” doesn’t seem to provide much context. Based on the quick’n’dirty usability testing I did with some co-workers, it just made things confusing. “Add what?” “What am I adding?”
Additionally, the prompt appeared immediately on the first visit to the site. I thought there was supposed to be an added “engagement” metric in order for the prompt to appear; that the user needs to visit the site more than once.
You’d think I’d be happy that users will be presented with the home-screen prompt immediately, but based on the behaviour I saw, I’m not sure it’s a good thing. Here’s what I observed:
- The user types the URL
archive.dconstruct.orginto the address bar.
- The site loads.
- The home-screen prompt slides up from the bottom of the screen.
- The user immediately moves to dismiss the prompt (cue me interjecting “Don’t close that!”).
This behaviour is entirely unsurprising for three reasons:
- We web designers and web developers have trained users to dismiss overlays and pop-ups if they actually want to get to the content. Nobody’s going to bother to actually read the prompt if there’s a 99% chance it’s going to say “Sign up to our newsletter!” or “Take our survey!”.
- Because the prompt now appears on the first visit, no trust has been established between the user and the site. If the prompt only appeared on later visits (or later navigations during the first visit) perhaps it would stand a greater chance of survival.
It’s still possible to add a Progressive Web App to the home screen, but the option to do that is hidden behind the mysterious three-dots-vertically-stacked icon (I propose we call this the shish kebab icon to distinguish it from the equally impenetrable hamburger icon).
I was chatting with Andreas from Mozilla at the View Source conference last week, and he was filling me in on how Firefox on Android does the add-to-homescreen flow. Instead of a one-time prompt, they’ve added a persistent icon above the “line of death” (the icon is a combination of a house and a plus symbol).
When a Firefox 58 user arrives on a website that is served over HTTPS and has a valid manifest, a subtle badge will appear in the address bar: when tapped, an “Add to Home screen” confirmation dialog will slide in, through which the web app can be added to the Android home screen.
This kind of badging also has issues (without the explicit text “add to home screen”, the user doesn’t know what the icon does), but I think a more persistently visible option like this works better than the a one-time prompt.
Firefox is following the lead of the badging approach pioneered by the Samsung Internet browser. It provides a plus symbol that, when pressed, reveals the options to add to home screen or simply bookmark.
I don’t think Chrome for Android has any plans for this kind of badging, but they are working on letting the site authors provide their own prompts. I’m not sure this is such a good idea, given our history of abusing pop-ups and overlays.
Sadly, I feel that any solution that relies on an unrequested overlay is doomed. That’s on us. The way we’ve turned browsing the web—especially on mobile—into a frustrating chore of dismissing unwanted overlays is a classic tragedy of the commons. We blew it. Users don’t trust unrequested overlays, and I can’t blame them.
For what it’s worth, my opinion is that ambient badging is a better user experience than one-time prompts. That opinion is informed by a meagre amount of testing though. I’d love to hear from anyone who’s been doing more detailed usability testing of both approaches. I assume that Google, Mozilla, and Samsung are doing this kind of testing, and it would be really great to see the data from that (hint, hint).
But it might well be that ambient badging is just too subtle to even be noticed by the user.
On one end of the scale you’ve got the intrusiveness of an add-to-home-screen prompt, but on the other end of the scale you’ve got the discoverability problem of a subtle badge icon. I wonder if there might be a compromise solution—maybe a badge icon that pulses or glows on the first or second visit?
Of course that would also need to be thoroughly tested.
Monday, July 3rd, 2017
A look at our relationship with waiting, and how that is manifested in the loading icons in our interfaces.
For me, in my moments of boredom, as I turn to my phone and refresh my social media feed, I imagine that what’s on the other side of the buffering icon might be the content that will rid me of boredom and produce a satisfying social connection. The buffering icon here represents my hopes for the many ways that my social media feeds can satisfy my longings at any given moment. They rarely do, though I believe that we are half in love with the buffering icon here because it represents the promise of intimacy or excitement across the distances that separate us.
Thursday, March 2nd, 2017
These icons-as-a-service could be really useful for making quick’n’dirty HTML prototypes.
Friday, February 17th, 2017
A useful tool to help you generate a manifest file, icons, and a service worker for your progressive web
Thursday, November 24th, 2016
An illustrated history of digital iconography.
Monday, November 21st, 2016
Here you go: a free book on icon design in three parts, delivered via email.
Sunday, October 16th, 2016
Clever! By exploiting the redirect pattern that most social networks use for logging in, and assuming that site’s favicon isn’t stored in a CDN, it’s possible to figure out whether someone is logged into that site.
Thursday, October 6th, 2016
A good reminder from Roger on how to hide images from an SVG sprite from assistive technology (use
aria-hidden) and how to expose them (use
title elements within the sprite).
Friday, August 5th, 2016
currentColor value in CSS comes in very handy when you’ve got an SVG sprite and you want icons to inherit their colour from the surrounding text.
Saturday, June 11th, 2016
A lovely little native app:
The world’s most advanced camera for your mini pocket computer.
View source for added nostalgia/flashbacks.
Oh, and RTFM.
Wednesday, March 23rd, 2016
The act of linking to this story is making it true.
“I don’t think there’s any law against this,” I said. How could there be a law against something that’s not possible?
Tuesday, January 19th, 2016
Hamburger, hamburger, hamburger
Andy’s been playing Devil’s Advocate again, defending the much-maligned hamburger button. Weirdly though, I think I’ve seen more blog posts, tweets, and presentations defending this supposed underdog than I’ve seen knocking it.
Take this presentation from Smashing Conference. It begins with a stirring call to arms. Designers of the web—cast off your old ways, dismiss your clichés, try new things, and discard lazy solutions! “Yes!”, I thought to myself, “this is a fantastic message.” But then the second half of the talk switches into a defence of the laziest, most clichéd, least thought-through old tropes of interface designs: carousels, parallax scrolling and inevitably, the hamburger icon.
But let’s not get into a binary argument of “good” vs. “bad” when it comes to using the hamburger icon. I think the question is more subtle than that. There are three issues that need to be addressed if we’re going to evaluate the effectiveness of using the hamburger icon:
- usage, and
An icon is a gateway to either some content or a specific action. The icon should provide a clear representation of the content or action that it leads to. Sometimes “clear” doesn’t have to literally mean that it’s representative: we use icons all the time that don’t actually represent the associated content or action (a 3.5 inch diskette for “save”, a house for the home page of a website, etc.). Cultural factors play a large part here. Unless the icon is a very literal pictorial representation, it’s unlikely that any icon can be considered truly universal.
If a hamburger icon is used as the gateway to a list of items, then it’s fairly representative. It’s a bit more abstract than an actual list of menu items stacked one on top of the other, but if you squint just right, you can see how “three stacked horizontal lines” could represent “a number of stacked menu items.”
If, on the other hand, a hamburger icon is used as the gateway to, say, a grid of options, then it isn’t representative at all. A miniaturised grid—looking like a window—would be a more representative option.
So in trying to answer the question “Does the hamburger icon succeed at being representative?”, the answer—as ever—is “it depends.” If it’s used as a scaled-down version of the thing its representing, it works. If it’s used as a catch-all icon to represent “a bunch of stuff” (as is all too common these days), then it works less well.
Which brings us to…
Much of the criticism of the hamburger icon isn’t actually about the icon itself, it’s about how it’s used. Too many designers are using it as an opportunity to de-clutter their interface by putting everything behind the icon. This succeeds in de-cluttering the interface in the same way that a child putting all their messy crap in the cupboard succeeds in cleaning their room.
It’s a tricky situation though. On small screens especially, there just isn’t room to display all possible actions. But the solution is not to display none instead. The solution is to prioritise. Which actions need to be visible? Which actions can afford to be squirrelled away behind an icon? A designer is supposed to answer those questions (using research, testing, good taste, experience, or whatever other tools are at their disposal).
All too often, the hamburger icon is used as an excuse to shirk that work. It’s treated as a “get out of jail free” card for designing small-screen interfaces.
To be clear: this usage—or misusage—has nothing to do with the actual icon itself. The fact that the icon is three stacked lines is fairly irrelevant on this point. The reason why the three stacked lines are so often used is that there’s a belief that this icon will be commonly understood.
That brings us to last and most important point:
By far the most important factor in whether an icon—any icon—will be understood is whether or not it is labelled. A hamburger icon labelled with a word like “menu” or “more” or “options” is going to be far more effective than an unlabelled icon.
@andybudd Adding the word “menu” next to it goes a long way, and would help with teaching aspect to help it become more familiar in time.— Paul Annett (@PaulAnnett) January 16, 2016
Don’t believe me? Good! Do some testing.
In my experience, 80-90% of the benefit of usability testing is in the area of labelling. And one of the lowest hanging fruit is the realisation that “Oh yeah, we should probably label that icon that we assumed would be universally understood.”
Andy mentions the “play” and “pause” symbols as an example of icons that are so well understood that they can stand by themselves. That’s not necessarily true.
@andybudd FWIW, I know some people in their 60s who couldn’t tell you what the two line pause icon would do on a web video player.— Paul Annett (@PaulAnnett) January 16, 2016
I think there are two good rules of thumb when it comes to using icons:
- If in doubt, label it.
- If not in doubt, you probably should be—test your assumptions.
Now that we’ve established the three criteria for evaluating an icon’s effectiveness, let’s see how the hamburger icon stacks up (if you’ll pardon the pun):
- Representation: It depends. Is it representing a stacked list of menu items? If so, good. If not, reconsider.
- Usage: it depends. Is it being used as an excuse to throw literally all your navigation behind it? If so, reconsider. Prioritise. Decide what needs to be visible, and what can be tucked away.
- Clarity: it depends. Is the icon labelled? If so, good. If not, less good.
So there you go. The answer to the question “Is the hamburger icon good or bad?” is a resounding and clear “It depends.”
Tuesday, November 10th, 2015
This looks like a terrific presentation from Alla on iconography, semiotics, and communication.
Thursday, August 20th, 2015
Tuesday, June 9th, 2015
An up-to-date round-up of the various techniques available when you want to provide a fallback for SVG.
Wednesday, May 20th, 2015
The controversial hamburger icon goes mainstream with this story on the BBC News site.
It still amazes me that, despite clear data, many designers cling to the belief that the icon by itself is understandable (or that users will “figure it out eventually”). Why the aversion to having a label for the icon?
Wednesday, March 25th, 2015
A look at the risks of relying on a purely graphical icon for interface actions. When in doubt, label it.
Tuesday, December 2nd, 2014
Typeset In The Future is back with another cracking analysis. This time—following on from 2001 and Moon—we’ve got Alien.
In her final recorded message before hypersleep, Ripley notes that she is the sole survivor of the Nostromo. What she forgets to mention is that she has not once in the past two hours encountered any Eurostile Bold Extended.