Tags: journey

“Artificial Intelligence & Humanity,” an article by Dan Mall

AI is great anything quantity-related and bad and anything quality-related.

Sensible thinking from Dan here, that mirrors what we’re thinking at Clearleft.

In other words, it leans heavily on averages; the closer the training data matches an average, the higher degree of confidence that the result is more “correct,” or at least desirable.

The problem is that this is the polar opposite of what we consider creativity to be. Creativity isn’t about averages. It’s about the outliers, sometimes the one thing that’s different than all the rest.

The Customer Onboarding Handbook [PDF]

A free PDF with five articles:

• The Brand Experience Gap by Emma Parnell
• Ongoing Onboarding: Taking Customers from First Use to Product Mastery by Chris How
• Just Add ICE: 3 Ways to Make Your Customer Experience More Meaningful by Candi Williams
• Effectively Researching and Using Customer Journey Maps by Lauren Isaacson
• Using and Abusing Surveys in Customer Onboarding by Caroline Jarrett

Three of those authors spoke at this year’s UX London!

Koya Bound — Eight Days on Japan’s Kumano Kodo

Speaking of Koya Bound, here’s the web-based counterpart to the physical book.

To Make a Book, Walk on a Book — Craig Mod

The ability of the physical world — a floor, a wall — to act as a screen of near infinite resolution becomes more powerful the more time we spend heads-down in our handheld computers, screens the size of palms. In fact, it’s almost impossible to see the visual patterns — the inherent adjacencies — of a physical book unless you deconstruct it and splay it out on the floor.

Craig gives us a walkthrough—literally—of the process behind the beautiful Koya Bound book.

Deciding to make any book is an act of creative faith (and ego and hubris, but these aren’t all exclusionary). But before Dan and I sold any copies of Koya Bound, we walked atop the pages that would become the book, not really knowing if there existed an audience for the book.

Brendan Dawes - Now Boarding

I love this project by Brendan—a kind of retroactive design fiction featuring boarding passes from airline travel referenced (but never seen) in films like Die Hard, The French Connection, and Pulp Fiction.

Google - Москва-Владивосток: виртуальное путешествие на Картах Google

Well: this is an odd one: the entire duration of the trans-siberian railway on video and simultaneous map.

sixtwothree.org » Ameriganzapalooza

Track Cindy and Jason on their trip across the country... mashup style.