Tags: operation

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Thursday, May 17th, 2018

I Played Fortnite and Figured Out the Universe - The Atlantic

Robin Sloan smushes the video game Fortnite Battle Royale together with Liu Cixin’s Three Body Problem trilogy and produces a perfect example of game theory, cooperation, and the prisoner’s dilemma.

Based on my experiments in the laboratory of Fortnite, I think Liu Cixin is wrong. Or at least, he’s not entirely right. Fortnite is more Dark Forest theory than not, and maybe that’s true of the universe, too. But sometimes, we have a lever against the vise of game theory, and in this case, it is a single bit of communication. I mean “bit” in the programmer’s sense: a flag with a designated meaning. Nothing more. My heart emote didn’t make Fortnite cuddly and collaborative, but it did allow me to communicate: “Hold up. Let’s do this a different way.”

Thursday, January 25th, 2018

Design ops for design systems

Leading Design was one of the best events I attended last year. To be honest, that surprised me—I wasn’t sure how relevant it would be to me, but it turned out to be the most on-the-nose conference I could’ve wished for.

Seeing as the event was all about design leadership, there was inevitably some talk of design ops. But I noticed that the term was being used in two different ways.

Sometimes a speaker would talk about design ops and mean “operations, specifically for designers.” That means all the usual office practicalities—equipment, furniture, software—that designers might need to do their jobs. For example, one of the speakers recommended having a dedicated design ops person rather than trying to juggle that yourself. That’s good advice, as long as you understand what’s meant by design ops in that context.

There’s another context of use for the phrase “design ops”, and it’s one that we use far more often at Clearleft. It’s related to design systems.

Now, “design system” is itself a term that can be ambiguous. See also “pattern library” and “style guide”. Quite a few people have had a stab at disambiguating those terms, and I think there’s general agreement—a design system is the overall big-picture “thing” that can contain a pattern library, and/or a style guide, and/or much more besides:

None of those great posts attempt to define design ops, and that’s totally fair, because they’re all attempting to define things—style guides, pattern libraries, and design systems—whereas design ops isn’t a thing, it’s a practice. But I do think that design ops follows on nicely from design systems. I think that design ops is the practice of adopting and using a design system.

There are plenty of posts out there about the challenges of getting people to use a design system, and while very few of them use the term design ops, I think that’s what all of them are about:

Clearly design systems and design ops are very closely related: you really can’t have one without the other. What I find interesting is that a lot of the challenges relating to design systems (and pattern libraries, and style guides) might be technical, whereas the challenges of design ops are almost entirely cultural.

I realise that tying design ops directly to design systems is somewhat limiting, and the truth is that design ops can encompass much more. I like Andy’s description:

Design Ops is essentially the practice of reducing operational inefficiencies in the design workflow through process and technological advancements.

Now, in theory, that can encompass any operational stuff—equipment, furniture, software—but in practice, when we’re dealing with design ops, 90% of the time it’s related to a design system. I guess I could use a whole new term (design systems ops?) but I think the term design ops works well …as long as everyone involved is clear on the kind of design ops we’re all talking about.

Wednesday, November 1st, 2017

Distilling How We Think About Design Systems

Advice on building design systems:

  • If you can avoid being ambiguous, please do.
  • Favor common understanding over dictionary correctness.
  • Make great operations a priority.
  • Don’t get trapped in defining things instead of explaining things.

Monday, July 31st, 2017

The Evolution of Trust

Such a great primer on game theory—well worth half an hour of your time.

Friday, May 19th, 2017

Further notes on scenius

Austin Kleon expands on Brian Eno’s neologism “scenius”:

Genius is an egosystem, scenius is an ecosystem.

Sunday, January 15th, 2017

Tuesday, June 14th, 2016

Brief History of the Internet - Internet Timeline | Internet Society

From twenty years ago, a look back at the origins of the internet, written by its creators.

Sunday, June 12th, 2016

Man-Computer Symbiosis

J. C. R. Licklider’s seminal 1960 paper. I’ve added it to this list of reading material.

The title should, of course, read “Person-Computer Symbiosis.”

Monday, November 1st, 2010

Split Postage

A nifty idea to help you people save on postage by clubbing together to make a single Amazon purchase.

Friday, May 28th, 2010

Evolution and Creativity: Why Humans Triumphed - WSJ.com

Matt Ridley's new book sounds like a corker.