Cargo cultism is not a strategy:
Apple and Google get it wrong just as often as the rest of us.
Cargo cultism is not a strategy:
Apple and Google get it wrong just as often as the rest of us.
- Design systems haven’t “solved” inconsistency. Rather, they’ve shifted how and when it manifests.
- Many design systems have introduced another, deeper issue: a problem of visibility.
Ethan makes the case that it’s time we stopped taking a pattern-led approach to design systems and start taking a process-led approach. I agree. I think there’s often more emphasis on the “design” than the “system”.
At the risk of being a broken record; HTML really needs
<tooltip>elements. Not more “low-level primitives” but good ol’ fashioned, difficult-to-get-consensus-on elements.
I wish browsers would prioritize accessibility improvements over things like main thread scheduling optimization to unblock tracking pixels and the Sisyphean task of competing with native.
If we really want to win, let’s make it easy for everyone to access the Web.
You can have a killer style guide website, a great-looking Sketch library, and robust documentation, but if your design system isn’t actually powering real software products, all that effort is for naught. At the heart of a successful design system is a collection of sturdy, robust front-end components that powers other applications’ user interfaces. In this talk, Brad will cover all that’s involved in establishing a technical architecture for your design system. He’ll discuss front-end workshop environments, CSS architecture, implementing design tokens, popular libraries like React and Vue.js, deploying design systems, managing updates, and more. You’ll come away knowing how to establish a rock-solid technical foundation for your design system.
I will attempt to liveblog the Frostmeister…
“Design system” is an unfortunate name …like “athlete’s foot.” You say it to someone and they think they know what you mean, but nothing could be further from the truth.
A design system is a set of rules enforced by culture, process and tooling that govern how your organization creates products.
A design system the story of how an organisation gets things done.
When Brad talks to companies, he asks “Have you got a design system?” They invariably say they do …and then point to a Sketch library. When the focus goes on the design side of the process, the production side can suffer. There’s a gap between the comp and the live site. The heart and soul of a design system is a code library of reusable UI components.
Brad’s going to talk through the life cycle of a project.
He begins with selling in a design system. That can start with an interface inventory. This surfaces visual differences. But even if you have, say, buttons that look the same, the underlying code might not be consistent. Each one of those buttons represents time and effort. A design system gives you a number of technical benefits:
Once you’ve explained the benefits, it’s time to kick off.
Brad asks “What’s yer tech stack?” There are often a lot of tech stacks. And you know what? Users don’t care. What they see is one brand. That’s the promise of a design system: a unified interface.
How do you make a design system deal with all the different tech stacks? You don’t (at least, not yet). Start with a high priority project. Use that as a pilot project for the design system. Dan talks about these projects as being like television pilots that could blossom into a full season.
Where to build the design system? The tech stack under the surface is often an order of magnitude greater than the UI code—think of node modules, for example. That’s why Brad advocates locking off that area and focusing on what he calls a frontend workshop environment. Think of the components as interactive comps. There are many tools for this frontend workshop environment: Pattern Lab, Storybook, Fractal, Basalt.
How are you going to code this? Brad gets frontend teams in a room together and they fight. Have you noticed that developers have opinions about things? Brad asks questions. What are your design principles? Do you use a CSS methodology? What tools do you use? Spaces or tabs? Then Brad gets them to create one component using the answers to those questions.
Guidelines are great but you need to enforce them. There are lots of tools to automate coding style.
Then there’s CSS architecture. Apparently we write our styles in React now. Do you really want to tie your CSS to one environment like that?
You know what’s really nice? A good ol’ sturdy cacheable CSS file. It can come in like a fairy applying all the right styles regardless of tech stack.
Brad likes to break things down using his atomic design vocabulary. He echoes what Mina said earlier:
Embrace the snowflakes.
The idea of a design system is not to build 100% of your UI entirely from components in the code library. The majority, sure. But it’s unrealistic to expect everything to come from the design system.
When Brad puts pages together, he pulls in components from the code library but he also pulls in one-off snowflake components where needed.
The design system informs our product design. Our product design informs the design system.
Brad has seen graveyards of design systems. But if you make a virtuous circle between the live code and the design system, the design system has a much better chance of not just surviving, but thriving.
So you go through those pilot projects, each one feeding more and more into the design system. Lather, rinse, repeat. The first one will be time consuming, but each subsequent project gets quicker and quicker as you start to get the return on investment. Velocity increases over time.
It’s like tools for a home improvement project. The first thing you do is look at your current toolkit. If you don’t have the tool you need, you invest in buying that new tool. Now that tool is part of your toolkit. Next time you need that tool, you don’t have to go out and buy one. Your toolkit grows over time.
The design system code must be intuitive for developers using it. This gets into the whole world of API design. It’s really important to get this right—naming things consistently and having predictable behaviour.
Mina talked about loose vs. strict design systems. Open vs. locked down. Make your components composable so they can adapt to future requirements.
You can bake best practices into your design system. You can make accessibility a requirement in the code.
What does it mean to “launch” a design system?
A design system isn’t a project with an end, it’s the origin story of a living and evolving product that’ll serve other products.
There’s a spectrum of integration—how integrated the design system is with the final output. The levels go from:
Chris Coyier in The Great Divide talked about how wide the spectrum of front-end development is. Brad, for example, is very much at the front of the front end. Consumable UI components can create a bridge between the back of the front end and the front of the front end.
Consumable UI components need to be bundled, packaged, and published.
Now we’ve entered a new mental space. We’ve gone from “Let’s build a website” to “Let’s maintain a product which other products use as a dependency.” You need to start thinking about things like semantic versioning. A version number is a promise.
A 1.0.0 designation comes with commitment. Freewheeling days of unstable early foundations are behind you.
What do you do when a new tech stack comes along? How does your design system serve the new hotness. It gets worse: you get products that aren’t even web based—iOS, Android, etc.
That’s where design tokens come in. You can define your design language in a platform-agnostic way.
This is hard.
You won’t do it all at once. That’s okay. Baby steps.
Design systems have dominated web design conversations for a few years. Just as there’s no one way to make a website, there is no one way to make a design system. Unfortunately this has led to a lot of misconceptions around the creation and impact of this increasingly important tool.
Drawing on her experiences building design systems at two highly visible and vastly different organizations, Mina will debunk some common myths surrounding design systems.
Mina is a designer who codes. Or an engineer who designs. She makes websites. She works at Slack, but she doesn’t work on the product; she works on slack.com and the Slack blog. Mina also makes design systems. She loves design systems!
There are some myths she’s heard about design systems that she wants to dispel. She will introduce us to some mythological creatures along the way.
Mina was once talking to a product designer about design systems and was getting excited. The product designer said, nonplussed, “Aren’t you an engineer? Why do you care?” Mina explained that she loved design systems. The product designer said “Y’know, design systems should really be run by designers” and walked away.
Mina wondered if she had caused offense. Was she stepping on someone’s toes? The encounter left her feeling sad.
Thinking about it later, she realised that the conversation about design systems is dominated by product designers. There was a recent Twitter thread where some engineers were talking about this: they felt sidelined.
The reality is that design systems should be multi-disciplinary. That means engineers but it also means other kinds of designers other than product designers too: brand designers, content designers, and so on.
What you need is a hybrid, or unicorn: someone with complimentary skills. As Jina has said, design systems themselves are hybrids. Design systems give hybrids (people) a home. Hybrids help bring unity to an organization.
Mina hears this one a lot. It’s intertwined with some other myths: that design systems don’t work for editorial content, and that design systems are just a collection of components.
Components are like mermaids. Everyone knows what one is supposed to look like, and they can take many shapes.
But if you focus purely on components, then yes, you’re going to get frustrated by a feeling of lacking creativity. Mina quotes @brijanp saying “Great job scrapbookers”.
Design systems encompass more than components:
A design system is a set of rules enforced by culture, process and tooling that govern how your organization creates products.
Rules and creativity are not mutually exclusive. Rules can be broken.
For a long time, Mina battled against one-off components. But then she realised that if they kept coming up, there must be a reason for them. There is a time and place for diverging from the system.
It’s like Alice Lee says about illustrations at Slack:
There’s a time and place for both—illustrations as stock components, and illustrations as intentional complex extensions of your specific brand.
Your design system is your pantry, not your cookbook.
If you keep combining your ingredients in the same way, then yes, you’ll keep getting the same cake. But if you combine them in different ways, there’s a lot of room for creativity. Find the key moments of brand expression.
There are strict and loose systems.
Strict design systems are what we usually think of. AirBnB’s design system is a good example. It’s detailed and tightly controlled.
A loose design system will leave more space for experimentation. TED’s design system consists of brand colours and wireframes. Everything else is left to you:
Consistency is good only insofar as it doesn’t prevent you from trying new things or breaking out of your box when the context justifies it.
A good design sytem helps you improvise.
Thinking about strict vs. loose reminds Mina of product vs. marketing. A design system for a product might need to be pixel perfect, whereas editorial design might need more breathing room.
Mina has learned to stop fighting the one-off snowflake components in a system. You want to enable the snowflakes without abandoning the system entirely.
A loose system is key for maintaining consistency while allowing for exploration and creativity.
Brad guffaws at this one.
Okay, maybe no one has said this out loud, but you definitely see a company’s priorities focused on customer-facing features. A design system is seen as something for internal use only. “We’ll get to this later” is a common refrain.
“Later” is a mythical creature—a phoenix that will supposedly rise from the ashes of completed projects. Mina has never seen a phoenix. You never see “later” on a roadmap.
Don’t treat your design system as a second-class system. If you do, it will not mature. It won’t get enough time and resources. Design systems require real investment.
Mina has heard from people trying to start design systems getting the advice, “Just do it!” It seems like good advice, but it could be dangerous. It sets you up for failure (and burnout). “Just doing it” without support is setting people up for a bad experience.
The alternative is to put it on the roadmap. But…
At a previous company, Mina once put a design system on the product roadmap because she saw it wasn’t getting the attention it needed. The answer came back: nah. Mina was annoyed. She had tried to “just do it” and now when she tried to do it through the right channels, she’s told she can’t.
But Mina realised that it’s not that simple. There are important metrics she might not have been aware of.
A roadmap is multi-faceted thing, like Cerebus, the three-headed dog of the underworld.
Okay, so you can’t put the design sytem on the roadmap, but you can tie it to something with a high priority. You could refactor your way to a design system. Or you could allocate room in your timeline to slip in design systems work (pad your estimates a little). This is like a compromise between “Just do it!” and “Put it on the roadmap.”
A system’s value is realized when products ship features that use a system’s parts.
The other problem with putting a design system on the roadmap is that it implies there’s an end date. But a design system is never finished (unless you abandon it).
It’s great that there are so many public design systems out there to look to and get inspired by. We can learn from them. “Let’s do that!”
But those inspiring public systems can be like a succubus. They’re powerful and seductive and might seem fun at first but ultimately leave you feeling intimidated and exhausted.
Your design system should be build for your company’s specific needs, not Google’s or Github’s or anyone’s.
Slack has multiple systems. There’s one for the product called Slack Kit. It’s got great documentation. But if you go on Slack’s marketing website, it doesn’t look like the product. It doesn’t use the same typography or even colour scheme. So it can’t use the existing the design system. Mina created the Spacesuit design system specifically for the marketing site. The two systems are quite different but they have some common goals:
But there are many different needs between the Slack client and the marketing site. Also the marketing site doesn’t have the same resources as the Slack client.
Be inspired by other design systems, but don’t expect the same resutls.
When you think about design systems, everything is nice and neat and orderly. So you make one. Then you look at someone else’s design system. Your expectations don’t match the reality. Looking at these fully-fledged design systems is like comparing Instagram to real life.
The perfect design system is an angel. It’s a benevolent creature acting as an intermediary between worlds. Perhaps you think you’ve seen one once, but you can’t be sure.
The truth is that design system work is like laying down the railway tracks while the train is moving.
For a developer, it is a rare gift to be able to implement a project with a clean slate and no obligations to refactor an existing codebase.
Mina got to do a complete redesign in 2017, accompanied by a design system. The design system would power the redesign. Everything was looking good. Then slowly as the rest of the team started building more components for the website, unconnected things seemed to be breaking. This is what design systems are supposed to solve. But people were creating multiple components that did the same thing. Work was happening on a deadline.
Even on the Hillary For America design system (Pantsuit), which seemed lovely and awesome on the outside, there were multiple components that did the same thing. The CSS got out of hand with some very convoluted selectors trying to make things flexible.
Mina wants to share those stories because it sometimes seems that we only share the success stories.
Share work in progress. Learn out in the open. Be more vulnerable, authentic, and real.
An interesting project that will research and document the language used across different design systems to name similar components.
I really like the work that IF are doing to document patterns around handling data:
- Signing in to a service
- Giving and removing consent
- Giving access to data
- Getting access to data
- Understanding automated decisions
- Doing security checks
Each pattern has a description, advantages, limitations, and examples.
I don’t know about “perfect” but this pretty much matches how I go about implementing responsive navigation (but only if there are too many links to show—visible navigation is almost always preferable).
There seems to be a tendency to repurpose existing solutions to other people’s problems. I propose that this is the main cause of the design sameness that we encounter on the web (and in apps) today. In our (un)conscious attempts to reduce the effort needed to do our work, we’ve become experts in choosing rather than in thinking.
A very thoughtful piece from Stephen.
When we use existing solutions or patterns, we use a different kind of thinking. Our focus is on finding which pattern will work for us. Too quickly, we turn our attention away from closely examining the problem.
The video of a talk in which Mark discusses pace layers, dogs, and design systems. He concludes:
It’s true many design systems are the blueprints for manufacturing and large scale application. But in almost every instance I can think of, once you move from design to manufacturing the horse has bolted. It’s very difficult to move back into design because the results of the system are in the wild. The more strict the system, the less able you are to change it. That’s why broad principles, just enough governance, and directional examples are far superior to locked-down cookie cutters.
Making the case for moving your navigation to the bottom of the screen on mobile:
Phones are getting bigger, and some parts of the screen are easier to interact with than others. Having the hamburger menu at the top provides too big of an interaction cost, and we have a large number of amazing mobile app designs that utilize the bottom part of the screen. Maybe it’s time for the web design world to start using these ideas on websites as well?
This is a really interesting distinction:
An intentional design system. The flavour and framework may vary, but the approach generally consists of: design system first → design/build solutions.
An emergent design system. This approach is much closer to the user needs end of the scale by beginning with creative solutions before deriving patterns and systems (i.e the system emerges from real, coded scenarios).
It’s certainly true that intentional design systems will invariably bake in a number of (unproven?) assumptions.
Keep what you need, delete what you don’t and add whatever you like on top of whats already there.
The good folks at Sparkbox ran a survey on design systems. Here are the results, presented in a flagrantly anti-Tufte manner.
This is about designing forms that everyone can use and complete as quickly as possible. Because nobody actually wants to use your form. They just want the outcome of having used it.
If you missed out on Patterns Day this year, you can still get a pale imitation of the experience of being there by watching videos of the talks.
On Twitter, Chris mentioned that “It would be nice if the talks had their topic listed,” which is a fair point. So here goes:
It’s fascinating to see emergent themes (other than, y’know, the obvious theme of design systems) in different talks. In comparison to the first Patterns Day, it felt like there was a healthy degree of questioning and scepticism—there were plenty of reminders that design systems aren’t a silver bullet. And I very much appreciated Yaili’s point that when you see beautifully polished design systems that have been made public, it’s like seeing the edited Instagram version of someone’s life. That reminded me of Responsive Day Out when Sarah Parmenter, the first speaker at the very first event, opened everything by saying “most of us are winging it.”
I can see the value in coming to a conference to hear stories from people who solved hard problems, but I think there’s equal value in coming to a conference to hear stories from people who are still grappling with hard problems. It’s reassuring. I definitely got the vibe from people at Patterns Day that it was a real relief to hear that nobody’s got this figured out.
There was also a great appreciation for the “big picture” perspective on offer at Patterns Day. For myself, I know that I’ll be cogitating upon Danielle’s talk and Emil’s talk for some time to come—both are packed full of ineresting ideas.
And if you’re itching for another event dedicated to design systems, I highly recommend snagging a ticket for the Clarity conference in San Francisco next month.
A case study from Twitter on the benefits of using a design system:
With component-based design, development becomes an act of composition, rather than constantly reinventing the wheel.
I think that could be boiled down to this:
Component-based design favours composition over invention.
I’m not saying that’s good. I’m not saying that’s bad. I’m also not saying it’s neutral.
Mike follows up on the changes made by email startup Superhuman after his initial post:
I will say this: if you were skeptical of Superhuman’s commitment to privacy and safety after reading the last article, you should probably be even more skeptical after these changes. The company’s efforts demonstrate a desire to tamp down liability and damage to their brand, but they do not show an understanding of the core problem: you should not build software that surreptitiously collects data on people in a way that would surprise and frighten them.
A really excellent analysis by Mike of a dark pattern in the Superhuman email app.
That’s right. A running log of every single time you have opened my email, including your location when you opened it. Before we continue, ask yourself if you expect this information to be collected on you and relayed back to your parent, your child, your spouse, your co-worker, a salesperson, an ex, a random stranger, or a stalker every time you read an email.
Exactly! This violates the principle of least surprise. Also, it’s just plain wrong.
Amazingly though, Mike has been getting pushback from guys on Twitter (and it’s always guys) who don’t think this is a big deal.
Anyway, read the whole thing—it’s fair, balanced, and really well written.