Tags: questions

Back in 2014 Vitaly asked me if I’d be the host for Smashing Conference in Freiburg. I jumped at the chance. I thought it would be an easy gig. All of the advantages of speaking at a conference without the troublesome need to actually give a talk.

As it turned out, it was quite a bit of work:

It wasn’t just a matter of introducing each speaker—there was also a little chat with each speaker after their talk, so I had to make sure I was paying close attention to each and every talk, thinking of potential questions and conversation points. After two days of that, I was a bit knackered.

Last month, I hosted an other event, but this time it was online: UX Fest. Doing the post-talk interviews was definitely a little weirder online. It’s not quite the same as literally sitting down with someone. But the online nature of the event did provide one big advantage…

To minimise technical hitches on the day, and to ensure that the talks were properly captioned, all the speakers recorded their talks ahead of time. That meant I had an opportunity to get a sneak peek at the talks and prepare questions accordingly.

UX Fest had a day of talks every Thursday in June. There were four talks per Thursday. I started prepping on the Monday.

First of all, I just watched all the talks and let them wash me over. At this point, I’d often think “I’m not sure if I can come up with any questions for this one!” but I’d let the talks sit there in my subsconscious for a while. This was also a time to let connections between talks bubble up.

Then on the Tuesday and Wednesday, I went through the talks more methodically, pausing the video every time I thought of a possible question. After a few rounds of this, I inevitably ended up with plenty of questions, some better than others. So I then re-ordered them in descending levels of quality. That way if I didn’t get to the questions at the bottom of the list, it was no great loss.

In theory, I might not get to any of my questions. That’s because attendees could also ask questions on the day via a chat window. I prioritised those questions over my own. Because it’s not about me.

On some days there was a good mix of audience questions and my own pre-prepared questions. On other days it was mostly my own questions.

Either way, it was important that I didn’t treat the interview like a laundry list of questions to get through. It was meant to be a conversation. So the answer to one question might touch on something that I had made a note of further down the list, in which case I’d run with that. Or the conversation might go in a really interesting direction completely unrelated to the questions or indeed the talk.

Above all, these segments needed to be engaging and entertaining in a personable way, more like a chat show than a post-game press conference. So even though I had done lots of prep for interviewing each speaker, I didn’t want to show my homework. I wanted each interview to feel like a natural flow.

To quote the old saw, this kind of spontaneity takes years of practice.

There was an added complication when two speakers shared an interview slot for a joint Q&A. Not only did I have to think of questions for each speaker, I also had to think of questions that would work for both speakers. And I had to keep track of how much time each person was speaking so that the chat wasn’t dominated by one person more than the other. This was very much like moderating a panel, something that I enjoy very much.

In the end, all of the prep paid off. The conversations flowed smoothly and I was happy with some of the more thought-provoking questions that I had researched ahead of time. The speakers seemed happy too.

Y’know, there are not many things I’m really good at. I’m a mediocre developer, and an even worse designer. I’m okay at writing. But I’m really good at public speaking. And I think I’m pretty darn good at this hosting lark too.

I quite enjoy interviewing people. I don’t mean job interviews. I mean, like, talk show interviews. I’ve had a lot of fun over the years moderating panel discussions: @media Ajax in 2007, SxSW in 2008, Mobilism in 2011, the Progressive Web App Dev Summit and EnhanceConf in 2016.

I’ve even got transcripts of some panels I’ve moderated:

• @media 2007 Hot Topics Panel
• Building Portable Social Networks at SxSW 2008,
• @media 2010 Hot Topics Panel,
• Mobilism 2011 Mobile Browser Panel,
• @media 2011 Hot Topics Panel.

I enjoyed each and every one. I also had the pleasure of interviewing the speakers at every Responsive Day Out. Hosting events like that is a blast, but what with The Situation and all, there hasn’t been much opportunity for hosting conferences.

Well, I’m going to be hosting an event next month: UX Fest. It’s this year’s online version of UX London.

An online celebration of digital design, taking place throughout June 2021.

I am simultaneously excited and nervous. I’m excited because I’ll have the chance to interview a whole bunch of really smart people. I’m nervous because it’s all happening online and that might feel quite different to an in-person discussion.

But I have an advantage. While the interviews will be live, the preceding talks will be pre-recorded. That means I have to time watch and rewatch each talk, spot connections between them, and think about thought-provoking questions for each speaker.

So that’s what I’m doing between now and the beginning of June. If you’d like to bear witness to the final results, I encourage you to get a ticket for UX Fest. You can come to the three-day conference in the first week of June, or you can get a ticket for the festival spread out over the following three Thursdays in June, or you can get a combo ticket for both and save some money.

There’s an inclusion programme for the conference and festival days:

Anyone from an underrepresented group is invited to apply. We especially invite and welcome Black, indigenous & people of colour, LGBTQIA+ people and people with disabilities.

Here’s the application form.

There’ll also be a whole bunch of hands-on masterclasses throughout June that you can book individually. I won’t be hosting those though. I’ll have plenty to keep me occupied hosting the conference and the festival.

I hope you’ll join me along with Krystal Higgins, David Dylan Thomas, Catt Small, Scott Kubie, Temi Adeniyi, Teresa Torres, Tobias Ahlin and many more wonderful speakers—it’s going to fun!

I was supposed to be in Plymouth yesterday, giving the opening talk at this year’s Future Sync conference. Obviously, that train journey never happened, but the conference did.

The organisers gave us speakers the option of pre-recording our talks, which I jumped on. It meant that I wouldn’t be reliant on a good internet connection at the crucial moment. It also meant that I was available to provide additional context—mostly in the form of a deluge of hyperlinks—in the chat window that accompanied the livestream.

The whole thing went very smoothly indeed. Here’s the video of my talk. It was The Layers Of The Web, which I’ve only given once before, at Beyond Tellerrand Berlin last November (in the Before Times).

As well as answering questions in the chat room, people were also asking questions in Sli.do. But rather than answering those questions there, I was supposed to respond in a social medium of my choosing. I chose my own website, with copies syndicated to Twitter.

Here are those questions and answers…

The first few questions were about last years’s CERN project, which opens the talk:

Based on what you now know from the CERN 2019 WorldWideWeb Rebuild project—what would you have done differently if you had been part of the original 1989 Team?

I responded:

Actually, I think the original WWW project got things mostly right. If anything, I’d correct what came later: cookies and JavaScript—those two technologies (which didn’t exist on the web originally) are the source of tracking & surveillance.

The one thing I wish had been done differently is I wish that JavaScript were a same-origin technology from day one:

https://adactio.com/journal/16099

Next question:

How excited were you when you initially got the call for such an amazing project?

My predictable response:

It was an unbelievable privilege! I was so excited the whole time—I still can hardly believe it really happened!

https://adactio.com/journal/14803

https://adactio.com/journal/14821

Later in the presentation, I talked about service workers and progressive web apps. I got a technical question about that:

Is there a limit to the amount of local storage a PWA can use?

I answered:

Great question! Yes, there are limits, but we’re generally talking megabytes here. It varies from browser to browser and depends on the available space on the device.

But files stored using the Cache API are less likely to be deleted than files stored in the browser cache.

More worrying is the announcement from Apple to only store files for a week of browser use:

https://adactio.com/journal/16619

Finally, there was a question about the over-arching theme of the talk…

Great talk, Jeremy. Do you encounter push-back when using the term “Progressive Enhancement”?

My response:

Yes! …And that’s why I never once used the phrase “progressive enhancement” in my talk. 🙂

There’s a lot of misunderstanding of the term. Rather than correct it, I now avoid it:

https://adactio.com/journal/9195

Instead of using the phrase “progressive enhancement”, I now talk about the benefits and effects of the technique: resilience, universality, etc.