URLs are the single greatest feature of the web.
Sunday, September 9th, 2018
Friday, September 7th, 2018
The latest version of Chrome is removing seams by messing with the display of the URL.
This is a bug.
Thursday, September 6th, 2018
The hiding of URLs fits perfectly with AMPs preferred method of making sites fast, which is to host them directly on Google’s servers, and to serve them from a Google domain. Hiding the URL from the user then makes a Google AMP site indistinguishable from an ordinary site.
As well as sharing Charlie’s concern, I also share her hope:
I really hope that the people who are part of Google can stop something awful like this from happening.
Wednesday, September 5th, 2018
Change will be controversial whatever form it takes. But it’s important we do something, because everyone is unsatisfied by URLs. They kind of suck.
Citation very fucking needed.
I’m trying very hard to give Google the benefit of the doubt here, but coming as it does on top of all the AMP shit they’re pulling, it sure seems like Google are trying to remake the web in their image.
Oh, and if you want to talk about URLs confusing people, AMP is a great example.
Tuesday, July 24th, 2018
A very thoughtful post from Stuart, ostensibly about “view source”, but really about empowerment, choice, and respect.
I like that the web is made up of separate bits that you can see if you want to. You can understand how it works by piecing together the parts. It’s not meant to be a sealed unit, an appliance which does what the owner wants it to and restricts everything else. That’s what apps do. The web’s better than that.
Tuesday, June 19th, 2018
A terrific cautionary look at the history of machine learning and artificial intelligence from the new laugh-a-minute book by James.
Friday, June 1st, 2018
Beneath the URL shorteners, the web!
It’s increasingly apparent that a more digitally literate citizenry would be good for a thousand different reasons. A great way to start would be to make URLs visible again, to let people see the infrastructure they’re living in.
Saturday, February 10th, 2018
Maybe being able to speak a foreign language is more fun than using a translation software.
Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?
See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.
Some questions for us to ask ourselves as we design and build:
- Empowerment: Who’s having the fun?
- Resilience: Does it make us more vulnerable?
- Empathy: What is the impact of simplification on others?
Sunday, October 29th, 2017
I like Richard’s five reminders:
- Just because the technology feels magic, it doesn’t mean making it understandable requires magic.
- Designers are going to need to get familiar with new materials to make things make sense to people.
- We need to make sure people have an option to object when something isn’t right.
- We should not fall into the trap of assuming the way to make machine learning understandable should be purely individualistic.
- We also need to think about how we design regulators too.
Wednesday, July 26th, 2017
I was listening to some items in my Huffduffer feed when I noticed a little bit of synchronicity.
First of all, I was listening to Tom talking about Thington, and he mentioned seamful design—the idea that “seamlessness” is not necessarily a desirable quality. I think that’s certainly true in the world of connected devices.
Then I listened to Jeff interviewing Matt about hardware startups. They didn’t mention seamful design specifically (it was more all cricket and cables), but again, I think it’s a topic that’s lurking behind any discussion of the internet of things.
I’ve written about seams before. I really feel there’s value—and empowerment—in exposing the points of connection in a system. When designers attempt to airbrush those seams away, I worry that they are moving from “Don’t make me think” to “Don’t allow me to think”.
In many ways, aiming for seamlessness in design feels like the easy way out. It’s a surface-level approach that literally glosses over any deeper problems. I think it might be driven my an underlying assumption that seams are, by definition, ugly. Certainly there are plenty of daily experiences where the seams are noticeable and frustrating. But I don’t think it needs to be this way. The real design challenge is to make those seams beautiful.
Monday, May 30th, 2016
Saturday, March 5th, 2016
Something to remember the next time someone describes an experience as “seamless” and means it to be positive:
This is the Amazon move: absolute obfuscation of labor and logistics behind a friendly buy button. The experience for a Sprig customer is super convenient, almost magical; the experience for a chef or courier…? We don’t know. We don’t get to know. We’re just here to press the button.
I feel bad, truly, for Amazon and Sprig and their many peers—SpoonRocket, Postmates, Munchery, and the rest. They build these complicated systems and then they have to hide them, because the way they treat humans is at best mildly depressing and at worst burn-it-down dystopian.
What would it be like if you didn’t have to hide the system?
Wednesday, April 8th, 2015
100 words 017
There are certain attributes of design—or the design process—that are spoken as if they are unquestionably positive. The adjective “innovative” is one of them. But not all innovation is positive. It is possible to create innovative ways to do harm.
Likewise, the word “seamless” is used as though it were by definition a good thing. But hiding the seams in a system is a way of denying a user’s power and autonomy. The problem is that when something goes wrong—as Murphy’s Law dictates it must—the only recourse left is to turn it off and on again.
Friday, May 16th, 2014
I guess it goes without saying at this point, but this piece from Frank is beautiful and thought-provoking.
This part in particular touched on some things I’ve been thinking about lately:
Design’s golden calf is simplicity. Speaking as someone who sees, makes, and uses design each and every day, I am tired of simple things. Simple things are weak. They are limited. They are boring. What I truly want is clarity. Give me clear and evident things over simple things. Make me things that presume and honor my intelligence. Shun seamlessness. It is another false token. Make me things that are full of seams, because if you give me a seam and I pull the thread, I get to see how the whole world is stitched together. Give me some credit. Show me you trust me.