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Tuesday, May 24th, 2022

The complete line-up for UX London

The line-up for UX London is now complete!

Two thematically-linked talks have been added to day one. Emma Parnell will be talking about the work she did with NHS Digital on the booking service for Covid-19 vaccinations. Videha Sharma—an NHS surgeon!—will be talking about co-designing and prototyping in healthcare.

There’s a bunch of new additions to day three. Amir Ansari will be talking about design systems in an enterprise setting and there’ll be two different workshops on design systems from John Bevan and Julia Belling.

But don’t worry; if design systems aren’t your jam, you’ve got options. Also on day three, Alastair Somerville will be getting tactile in his workshop on sensory UX. And Trenton Moss will be sharing his mind-control tricks in his workshop, “How to sell in your work to anyone.”

You can peruse the full schedule at your leisure. But don’t wait too long before getting your tickets. Standard pricing ends in ten days on Friday, June 3rd.

And don’t forget, you get quite a discount when you buy five or more tickets at a time so bring the whole team. UX London should be your off-site.

Wednesday, May 18th, 2022

UX London should be your off-site

Check out the line up for this year’s UX London. I know I’m biased, but damn! That’s objectively an excellent roster of smart, interesting people.

When I was first putting that page together I had the name of each speaker followed by their job title and company. But when I stopped and thought about it—not to be too blunt—I realised “who cares?”. What matters is what they’ll be talking about.

And, wow, what they’ll be talking about sounds great! Designing for your international audiences, designing with the autistic community, how to win stakeholders and influence processes, the importance of clear writing in product development, designing good services, design systems for humans, and more. Not to mention workshops like designing your own research methods for a very diverse audience, writing for people who hate writing, and harnessing design systems.

You can peruse the schedule—which is almost complete now—to get a feel for how each day will flow.

But I’m not just excited about this year’s UX London because of the great talks and workshops. I’m also really, really excited at the prospect of gathering together—in person!—over the course of three days with my peers. That means meeting new and interesting people, but frankly, it’s going to be just as wonderful to hang out with my co-workers.

Clearleft has been a remote-only company for the past two years. We’ve still got our studio and people can go there if they like (but no pressure). It’s all gone better than I thought it would given how much of an in-person culture we had before the pandemic hit. But it does mean that it’s rare for us all to be together in the same place (if you don’t count Zoom as a place).

UX London is going to be like our off-site. Everyone from Clearleft is going to be there, regardless of whether “UX” or “design” appears in their job title. I know that the talks will resonate regardless. When I was putting the line-up together I made sure that all the talks would have general appeal, regardless of whether you were a researcher, a content designer, a product designer, a product manager, or anything else.

I’m guessing that the last two years have been, shall we say, interesting at your workplace too. And even if you’ve also been adapting well to remote work, I think you’ll agree that the value of having off-site gatherings has increased tenfold.

So do what we’re doing. Make UX London your off-site gathering. It’ll be a terrific three-day gathering in the sunshine in London from Tuesday, June 28th to Thursday, June 30th at the bright and airy Tobacco Dock.

If you need to convince your boss, I’ve supplied a list of reasons to attend. But you should get your tickets soon—standard pricing ends in just over two weeks on Friday, June 3rd. After that there’ll only be last-chance tickets available.

Thursday, May 5th, 2022

Even more UX London speaker updates

I’ve added five more faces to the UX London line-up.

Irina Rusakova will be giving a talk on day one, the day that focuses on research. Her talk on designing with the autistic community is one I’m really looking forward to.

Also on day one, my friend and former Clearleftie Cennydd Bowles will be giving a workshop called “What could go wrong?” He literally wrote the book on ethical design.

Day two is all about creation. My co-worker Chris How will be speaking. “Nepotism!” you cry! But no, Chris is speaking because I had the chance to his talk—called “Unexpectedly obvious”—and I thought “that’s perfect for UX London!”:

Let him take you on a journey through time and across the globe sharing stories of designs that solve problems in elegant if unusual ways.

Also on day two, you’ve got two additional workshops. Lou Downe will be running a workshop on designing good services, and Giles Turnbull will be running a workshop called “Writing for people who hate writing.”

I love that title! Usually when I contact speakers I don’t necessarily have a specific talk or workshop in mind, but I knew that I wanted that particular workshop from Giles.

When I wrote to Giles to ask come and speak, I began by telling how much I enjoy his blog—I’m a long-time suscriber to his RSS feed. He responded and said that he also reads my blog—we’re blog buddies! (That’s a terrible term but there should be a word for people who “know” each other only through reading each other’s websites.)

Anyway, that’s another little treasure trove of speakers added to the UX London roster:

That’s nineteen speakers already and we’re not done yet—expect further speaker announcements soon. But don’t wait on those announcements before getting your ticket. Get yours now!

Wednesday, April 20th, 2022

More UX London speaker updates

It wasn’t that long ago that I told you about some of the speakers that have been added to the line-up for UX London in June: Steph Troeth, Heldiney Pereira, Lauren Pope, Laura Yarrow, and Inayaili León. Well, now I’ve got another five speakers to tell you about!

Aleks Melnikova will be giving a workshop on day one, June 28th—that’s the day with a focus on research.

Stephanie Marsh—who literally wrote the book on user research—will also be giving a workshop that day.

Before those workshops though, you’ll get to hear a talk from the one and only Kat Zhou, the creator of Design Ethically. By the way, you can hear Kat talking about deceptive design in a BBC radio documentary.

Day two has a focus on content design so who better to deliver a workshop than Sarah Winters, author of the Content Design book.

Finally, on day three—with its focus on design systems—I’m thrilled to announce that Adekunle Oduye will be giving a talk. He too is an author. He co-wrote the Design Engineering Handbook. I also had the pleasure of talking to Adekunle for an episode of the Clearleft podcast on design engineering.

So that’s another five excellent speakers added to the line-up:

That’s a total of fifteen speakers so far with more on the way. And I’ll be updating the site with more in-depth descriptions of the talks and workshops soon.

If you haven’t yet got your ticket for UX London, grab one now. You can buy tickets for individual days, or to get the full experience and the most value, get a ticket for all three days.

Tuesday, April 5th, 2022

UX London speaker updates

If you’ve signed up to the UX London newsletter then this won’t be news to you, but more speakers have been added to the line-up.

Steph Troeth will be giving a workshop on day one. That’s the day with a strong focus on research, and when it comes to design research, Steph is unbeatable. You can hear some of her words of wisdom in an episode of the Clearleft podcast all about design research.

Heldiney Pereira will be speaking on day two. That’s the day with a focus on content design. Heldiney previously spoke at our Content By Design event and it was terrific—his perspective on content design as a product designer is invaluable.

Lauren Pope will also be on day two. She’ll be giving a workshop. She recently launched a really useful content audit toolkit and she’ll be bringing that expertise to her UX London workshop.

Day three is going to have a focus on design systems (and associated disciplines like design engineering and design ops). Both Laura Yarrow and Inayaili León will be giving talks on that day. You can expect some exciting war stories from the design system trenches of HM Land Registry and GitHub.

I’ve got some more speakers confirmed but I’m going to be a tease and make you wait a little longer for those names. But check out the line-up so far! This going to be such an excellent event (I know I’m biased, but really, look at that line-up!).

June 28th to 30th. Tobacco Dock, London. Get your ticket if you haven’t already.

Thursday, October 7th, 2021

Getting Started with PWAs [Workshop]

The slides from Aaron’s workshop at today’s PWA Summit. I really like the idea of checking navigator.connection.downlink and navigator.connection.saveData inside a service worker to serve different or fewer assets!

Friday, February 19th, 2021

Design Engineering - Snook.ca

Here’s a seven-year old post by Snook—this design engineer thing is not new.

Thursday, February 11th, 2021

RFC 8752 - Report from the IAB Workshop on Exploring Synergy between Content Aggregation and the Publisher Ecosystem (ESCAPE)

During the workshop, several online publishers indicated that if it weren’t for the privileged position in the Google Search carousel given to AMP content, they would not publish in that format.

Monday, November 9th, 2020

Bookshop

Back at the start of the (first) lockdown, I wrote about using my website as an outlet:

While you’re stuck inside, your website is not just a place you can go to, it’s a place you can control, a place you can maintain, a place you can tidy up, a place you can expand. Most of all, it’s a place you can lose yourself in, even if it’s just for a little while.

Last week was eventful and stressful. For everyone. I found myself once again taking refuge in my website, tinkering with its inner workings in the way that someone else would potter about in their shed or take to their garage to strip down the engine of some automotive device.

Colly drew my attention to Bookshop.org, newly launched in the UK. It’s an umbrella website for independent bookshops to sell through. It’s also got an affiliate scheme, much like Amazon. I set up a Bookshop page for myself.

I’ve been tracking the books I’m reading for the past three years here on my own website. I set about reproducing that list on Bookshop.

It was exactly the kind of not-exactly-mindless but definitely-not-challenging task that was perfect for the state of my brain last week. Search for a book; find the ISBN number; paste that number into a form. It’s the kind of task that a real programmer would immediately set about automating but one that I embraced as a kind of menial task to keep me occupied.

I wasn’t able to get a one-to-one match between the list on my site and my reading list on Bookshop. Some titles aren’t available in the online catalogue. For example, the book I’m reading right now—A Paradise Built in Hell by Rebecca Solnit—is nowhere to be found, which seems like an odd omission.

But most of the books I’ve read are there on Bookshop.org, complete with pretty book covers. Then I decided to reverse the process of my menial task. I took all of the ISBN numbers from Bookshop and add them as machine tags to my reading notes here on my own website. Book cover images on Bookshop have predictable URLs that use the ISBN number (well, technically the EAN number, or ISBN-13, but let’s not go down a 927 rabbit hole here). So now I’m using that metadata to pull in images from Bookshop.org to illustrate my reading notes here on adactio.com.

I’m linking to the corresponding book on Bookshop.org using this URL structure:

https://uk.bookshop.org/a/{{ affiliate code }}/{{ ISBN number }}

I realised that I could also link to the corresponding entry on Open Library using this URL structure:

https://openlibrary.org/isbn/{{ ISBN number }}

Here, for example, is my note for The Raven Tower by Ann Leckie. That entry has a tag:

book:ean=9780356506999

With that information I can illustrate my note with this image:

https://images-eu.bookshop.org/product-images/images/9780356506999.jpg

I’m linking off to this URL on Bookshop.org:

https://uk.bookshop.org/a/980/9780356506999

And this URL on Open Library:

https://openlibrary.org/isbn/9780356506999

The end result is that my reading list now has more links and pretty pictures.

Oh, I also set up a couple of shorter lists on Bookshop.org:

The books listed in those are drawn from my end of the year round-ups when I try to pick one favourite non-fiction book and one favourite work of fiction (almost always speculative fiction). The books in those two lists are the ones that get two hearty thumbs up from me. If you click through to buy one of them, the price might not be as cheap as on Amazon, but you’ll be supporting an independent bookshop.

Monday, March 23rd, 2020

Workshop Countdown Clock

Here’s a nifty little progressive web app that Trys whipped up so that Clearlefties running workshops remotely still get to have their beloved countdown clock.

Thursday, October 3rd, 2019

Photopea | Online Photo Editor

I found myself needing to open some old Photoshop files recently, but I haven’t had Photoshop installed on my computer for years (not since Adobe moved to the Mafia pricing model). It turns out there’s an online recreation of Photoshop!

I remember when this was literally the example people would give for the limitations of the web: “Well, you can’t build something like Photoshop in the browser…”

Friday, August 23rd, 2019

Brendan Dawes - Adobe Alternatives

Brendan describes the software he’s using to get away from Adobe’s mafia business model.

Friday, July 5th, 2019

Smashing TV — Webinars and Live Sessions — Smashing Magazine

Don’t miss this—a masterclass in SVG animation with Cassie (I refuse to use the W word). Mark your calendar: August 20th.

Thursday, July 4th, 2019

Movie Knight

I mentioned how much I enjoyed Mike Hill’s talk at Beyond Tellerrand in Düsseldorf:

Mike gave a talk called The Power of Metaphor and it’s absolutely brilliant. It covers the monomyth (the hero’s journey) and Jungian archetypes, illustrated with the examples Star Wars, The Dark Knight, and Jurassic Park.

At Clearleft, I’m planning to reprise the workshop I did a few years ago about narrative structure—very handy for anyone preparing a conference talk, blog post, case study, or anything really:

Ellen and I have been enjoying some great philosophical discussions about exactly what a story is, and how does it differ from a narrative structure, or a plot. I really love Ellen’s working definition: Narrative. In Space. Over Time.

This led me to think that there’s a lot that we can borrow from the world of storytelling—films, novels, fairy tales—not necessarily about the stories themselves, but the kind of narrative structures we could use to tell those stories. After all, the story itself is often the same one that’s been told time and time again—The Hero’s Journey, or some variation thereof.

I realised that Mike’s monomyth talk aligns nicely with my workshop. So I decided to prep my fellow Clearlefties for the workshop with a movie night.

Popcorn was popped, pizza was ordered, and comfy chairs were suitably arranged. Then we watched Mike’s talk. Everyone loved it. Then it was decision time. Which of three films covered in the talk would we watch? We put it to a vote.

It came out as an equal tie between Jurassic Park and The Dark Knight. How would we resolve this? A coin toss!

The toss went to The Dark Knight. In retrospect, a coin toss was a supremely fitting way to decide to watch that film.

It was fun to watch it again, particularly through the lens of Mike’s analyis of its Jungian archetypes.

But I still think the film is about game theory.

Wednesday, June 26th, 2019

Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites

1,841 instances of dark patterns on ecommerce sites, in the categories of sneaking, urgency, misdirection, social proof, scarcity, obstruction, and forced action. You can browse this overview, read the paper, or look at the raw data.

We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.

Thursday, April 4th, 2019

UX Workshop | Trys Mudford

I’m so, so happy that Trys has joined us at Clearleft!

Here, he recounts his first day, which just happened to coincide with an introductory UX workshop that went really well.

Monday, February 25th, 2019

Marty’s mashup

While the Interaction 19 event was a bit of a mixed bag overall, there were some standout speakers.

Marty Neumeier was unsurprisingly excellent. I’d seen him speak before, at UX London a few years back, so I knew he’d be good. He has a very reassuring, avuncular manner when he’s speaking. You know the way that there are some people you could just listen to all day? He’s one of those.

Marty’s talk at Interaction 19 was particularly interesting because it was about his new book. Now, why would that be of particular interest? Well, this new book—Scramble—is a business book, but it’s written in the style of a thriller. He wanted it to be like one of those airport books that people read as a guilty pleasure.

One rainy night in December, young CEO David Stone is inexplicably called back to the office. The company’s chairman tells him that the board members have reached the end of their patience. If David can’t produce a viable turnaround plan in five weeks, he’s out of a job. His only hope is to try something new. But what?

I love this idea!

I’ve talked before about borrowing narrative structures from literature and film and applying them to blog posts and conference talks—techniques like flashback, in media res, etc.—so I really like the idea of taking an entire genre and applying it to a technical topic.

The closest I’ve seen is the comic that Scott McCloud wrote for the release of Google Chrome back in 2008. But how about a romantic comedy about service workers? Or a detective novel about CSS grid?

I have a feeling I’ll be thinking about Marty Neumeier’s book next time I’m struggling to put a conference talk together.

In the meantime, if you want to learn from the master storyteller himself, Clearleft are running a two-day Brand Master Workshop with Marty on March 14th and 15th at The Barbican in London. Early bird tickets are on sale until this Thursday, so don’t dilly-dally if you were thinking about nabbing your spot.

Friday, February 1st, 2019

New Adventures 2019 | Part Two: Progressive Web | Abstrakt

Here’s a thorough blow-by-blow account of the workshop I ran in Nottingham last week:

Jeremy’s workshop was a fascinating insight into resilience and how to approach a web project with ubiquity and consistency in mind from both a design and development point of view.

Thursday, January 31st, 2019

New Adventures 2019

My trip to Nottingham for the New Adventures conference went very well indeed.

First of all, I had an all-day workshop to run. I was nervous. Because I no longer prepare slides for workshops—and instead rely on exercises and discussions—I always feel like I’m winging it. I’m not winging it, but without the security blanket of a slide deck, I don’t have anything to fall back on.

As it turned out, I needn’t have worried. The workshop went great. Well, I thought it went great but you’d really have to ask the attendees to know for sure. One of the workshop participants, Westley Knight, wrote about his experience:

The workshop itself was fluid enough to cater to the topics that the attendees were interested in; from over-arching philosophy to technical detail around service workers and new APIs. It has helped me to understand that learning in this kind of environment doesn’t have to be rigorously structured, and can be shaped as the day progresses.

(By the way, if you’d like me to run this workshop at your company, get in touch.)

With the workshop done, it was time for me to freak out fully about my conference talk. I was set to open the show. No pressure.

Actually, I felt pretty damn good about what I had been preparing for the past few months (it takes me aaages to put a talk together), but I always get nervous about presenting new material—until I’ve actually given the talk in front of a real audience, I don’t actually know if it’s any good or not.

Clare was speaking right after me, but she was having some technical issues. It’s funny; as soon as she had a problem, I immediately switched modes from conference speaker to conference organiser. Instead of being nervous, I flipped into being calm and reassuring, getting Clare’s presentation—and fonts—onto my laptop, and making sure her talk would go as smoothly as possible (it did!).

My talk went down well. The audience was great. Everyone paid attention, laughed along with the jokes, and really listened to what I was trying to say. For a speaker, you can’t ask for better than that. And people said very nice things about the talk afterwards. Sam Goddard wrote about how it resonated with him.

Wearing my eye-watering loud paisley shirt on stage at New Adventures.

You can peruse the slides from my presentation but they make very little sense out of context. But video of the talk is forthcoming.

The advantage to being on first was that I got my talk over with at the start of the day. Then I could relax and enjoy all the other talks. And enjoy them I did! I think all of the speakers were feeling the same pressure I was, and everybody brought their A-game. There were some recurring themes throughout the day: responsibility; hope; diversity; inclusion.

So New Adventures was already an excellent event by the time we got to Ethan, who was giving the closing talk. His talk elevated the day into something truly sublime.

Look, I could gush over how good Ethan’s talk was, or try to summarise it, but there’s really no point. I’ll just say that I felt the same sense of being present at something genuinely important that I felt when I was in the room for his original responsive web design talk at An Event Apart back in 2010. When the video is released, you really must watch it. In the meantime, you can read through the articles and books that Ethan cited in his presentation.

New Adventures 2019 was worth attending just for that one talk. I was very grateful I had the opportunity to attend, and I still can’t quite believe that I also had the opportunity to speak.

Sunday, January 27th, 2019

The Return of New Adventures

Westley came along to my workshop at New Adventures …and liked it! (phew!)

I have long been a proponent of progressive enhancement on the web, perhaps before I knew the true value of it to the people that use the things we build for the web, but Jeremy has always been able to expand my understanding of its importance in the wider scope of things, how it inherently builds resilience into your products, and how it makes it more widely available to people across the world, in vastly different scenarios. The workshop itself was fluid enough to cater to the topics that the attendees were interested in; from over-arching philosophy to technical detail around service workers and new APIs. It has helped me to understand that learning in this kind of environment doesn’t have to be rigorously structured, and can be shaped as the day progresses.

Read on to discover how I incorporated time travel into the day’s activities.