A collection of design patterns and principles for mitigating the presence and spread of online hate and harassment in social platforms.
Tuesday, August 30th, 2022
Tuesday, June 7th, 2022
Miriam has a wishlist for scaling up the indie web approach:
What I would like to see is a tool that helps bring the entire system together in one place. Somewhere that non-technical people can:
- build their own site, with support for feeds/mentions
- see what feeds are available on other sites, and subscribe to them
- easily respond to other sites, and see the resulting threads
(Oh, and by linking to this post, this should show up as a bookmark—I’m also testing Miriam’s webmention setup.)
Sunday, May 22nd, 2022
There was a week recently where I was out and about nearly every night.
One night, Jessica and I went to the cinema. There was a double bill of Alien and Aliens in the beautiful Duke of York’s picture house. We booked one of the comfy sofas on the balcony.
The next night we were out at the session in The Jolly Brewer, playing trad Irish tunes all evening. Bliss!
It really felt like The Before Times. Of course in reality it wasn’t quite like old times. There’s always an awareness of relative risk. How crowded is the cinema likely to be? Will they have the doors open at The Jolly Brewer to improve the airflow? Will people at the Low gig comply with the band’s request to wear masks?
Still, in each case, I weighed the risk and decided the evening was worth it. If I caught Covid because of that cinematic double bill, or that tune-filled gathering, or that excellent gig, that price would be acceptable.
Mind you, I say that without having experienced the horribleness of having a nasty bout of coronavirus. And the prospect of long Covid is genuinely scary.
But there’s no doubt that the vaccines have changed the equation. There’s still plenty of risk but it’s on a different scale. The Situation isn’t over, but it has ratcheted down a notch to something more manageable.
Now with the weather starting to get nice, there’ll be more opportunities for safer outdoor gatherings. I’m here for it.
Actually, I’m not going to literally be here for all of it. I’m making travel plans to go and speak at European events—another positive signal of the changing situation. Soon I’ll be boarding the Eurostar to head to Amsterdam, and not long after I’ll be on the Eurostar again for a trip to Lille. And then of course there’s UX London at the end of June. With each gathering, there’s an inevitable sense of calculated risk, but there’s also a welcome sense of normality seeping back in.
Friday, May 6th, 2022
We’re all LARPing on LinkedIn.
Sunday, May 1st, 2022
Twitter is a chatroom, and the problem that Twitter really solved was the discoverability problem. The internet is a big place, and it is shockingly hard to otherwise find people whose thoughts you want to read more of, whether those thoughts are tweets, articles, or research papers. The thing is, I’m not really sure that Twitter ever realized that this is the problem they solved, that this is where their core value lies. Twitter kept experimenting with algorithms and site layouts and Moments and other features to try to foist more discoverability onto the users without realizing that their users were discovering with the platform quite adeptly already. Twitter kept trying to amplify the signal without understanding that what users needed was better tools to cut down the noise.
Twitter, like many technology companies, fell into the classical trap by thinking that they, the technologists, were the innovators. Technologists today are almost never innovators, but rather plumbers who build pipelines to move ideas in the form of data back and forth with varying efficacy. Users are innovators, and its users that made Twitter unique.
RSS is kind of an invisible technology. People call RSS dead because you can’t see it. There’s no feed, no login, no analytics. RSS feels subsurface.
But I believe we’re living in a golden age of RSS. Blogging is booming. My feed reader has 280 feeds in it.
How is all this social? It’s just slow social. If you want to respond to me, publish something linking to what I said. If I want to respond to you, I publish something linking to what you wrote. Old school. Good school. It’s high-effort, but I think the required effort is a positive thing for a social network. Forces you to think more.
Wednesday, April 27th, 2022
Twitter’s only conclusion can be abandonment: an overdue MySpace-ification. I am totally confident about this prediction, but that’s an easy confidence, because in the long run, we’re all MySpace-ified.
What Robin said.
Wednesday, April 13th, 2022
This is going to make me sound like an old man in his rocking chair on the front porch, but let me tell you about the early days of Twitter…
The first time I mentioned Twitter on here was back in November 2006:
I’ve been playing around with Twitter, a neat little service from the people who brought you Odeo. You send it little text updates via SMS, the website, or Jabber.
A few weeks later, I wrote about some of its emergent properties:
Overall, Twitter is full of trivial little messages that sometimes merge into a coherent conversation before disintegrating again. I like it. Instant messaging is too intrusive. Email takes too much effort. Twittering feels just right for the little things: where I am, what I’m doing, what I’m thinking.
That’s right; back then we didn’t have the verb “tweeting” yet.
In those early days, some of the now-ubiquitous interactions had yet to emerge. Chris hadn’t yet proposed hashtags. And if you wanted to address a message to a specific person—or reply to a tweet of theirs—the @ symbol hadn’t been repurposed for that. There were still few enough people on Twitter that you could just address someone by name and they’d probably see your message.
That’s what I was doing when I posted:
I’m assuming Simon Willison got a haircut or something.
In any case, it’s an innocuous and fairly pointless tweet. And yet, in the intervening years, that tweet has received many replies. Weirdly, most of the replies consisted of one word:
Then a little while back, I realised what was happening. This is the URL for my tweet:
Pesky kids with their stoner sexual-innuendo numerology!
Tuesday, October 26th, 2021
Sneaky social engineering in Slack.
Wednesday, September 29th, 2021
Internet users use fewer different websites today than they did 20 years ago, and spend most of their “Web” time in app versions of websites (which often provide a better experience only because site owners strategically make it so to increase their lock-in and data harvesting potential). Truly exploring the Web now requires extra effort, like exercising an underused muscle. And if you begin and end your Web experience on just one to three services, that just feels kind of… sad, to me. Wasted potential.
Tuesday, August 3rd, 2021
A Few Notes on A Few Notes on The Culture
When I post a link, I do it for two reasons.
First of all, it’s me pointing at something and saying “Check this out!”
Secondly, it’s a way for me to stash something away that I might want to return to. I tag all my links so when I need to find one again, I just need to think “Now what would past me have tagged it with?” Then I type the appropriate URL:
There are some links that I return to again and again.
Back in 2008, I linked to a document called A Few Notes on The Culture. It’s a copy of a post by Iain M Banks to a newsgroup back in 1994.
Alas, that link is dead. Linkrot, innit?
But in 2013 I linked to the same document on a different domain. That link still works even though I believe it was first published around twenty(!) years ago (view source for some pre-CSS markup nostalgia).
Anyway, A Few Notes On The Culture is a fascinating look at the world-building of Iain M Banks’s Culture novels. He talks about the in-world engineering, education, biology, and belief system of his imagined utopia. The part that sticks in my mind is when he talks about economics:
Let me state here a personal conviction that appears, right now, to be profoundly unfashionable; which is that a planned economy can be more productive - and more morally desirable - than one left to market forces.
The market is a good example of evolution in action; the try-everything-and-see-what-works approach. This might provide a perfectly morally satisfactory resource-management system so long as there was absolutely no question of any sentient creature ever being treated purely as one of those resources. The market, for all its (profoundly inelegant) complexities, remains a crude and essentially blind system, and is — without the sort of drastic amendments liable to cripple the economic efficacy which is its greatest claimed asset — intrinsically incapable of distinguishing between simple non-use of matter resulting from processal superfluity and the acute, prolonged and wide-spread suffering of conscious beings.
It is, arguably, in the elevation of this profoundly mechanistic (and in that sense perversely innocent) system to a position above all other moral, philosophical and political values and considerations that humankind displays most convincingly both its present intellectual immaturity and — through grossly pursued selfishness rather than the applied hatred of others — a kind of synthetic evil.
Like I said, it’s a fascinating document. In fact I realised that I should probably store a copy of it for myself.
I have a section of my site called “extras” where I dump miscellaneous stuff. Most of it is unlinked. It’s mostly for my own benefit. That’s where I’ve put my copy of A Few Notes On The Culture.
Here’s a funny thing …for all the times that I’ve revisited the link, I never knew anything about the site is was hosted on—
vavatch.co.uk—so this most recent time, I did a bit of clicking around. Clearly it’s the personal website of a sci-fi-loving college student from the early 2000s. But what came as a revelation to me was that the site belonged to …Adrian Hon!
I’m impressed that he kept his old website up even after moving over to the domain
mssv.net, founding Six To Start, and writing A History Of The Future In 100 Objects. That’s a great snackable book, by the way. Well worth a read.
Saturday, July 24th, 2021
Nicky Case on RSS:
Imagine an open version of Twitter or Facebook News Feed, with no psy-op ads, owned by no oligopoly, manipulated by no algorithm, and all under your full control.
Imagine a version of the newsletter where you don’t have to worry about them selling your email to scammers, labyrinth-like unsubscribe pages, or stuffing your inbox with ever more crap.
Tuesday, March 23rd, 2021
I love, love, love this experiment from Matt—messin’ around in websites!
Saturday, March 6th, 2021
Having only the content I want to see only be shown when I want to see it with the freedom to jump between readers as I please, all with no ads? For me, no other service comes close to the flexibility, robustness, and overall ease-of-use that RSS offers.
Tuesday, January 19th, 2021
Our footpaths converged around the same 5-10 platforms, each with its own particular manner of communication. I have learned, unintentionally, to code switch every time I craft a new post. It’s exhausting, trying to keep track of all those unspoken rules shaped by years of use.
But I don’t have rules like that on my blog. I turned off stats. There are no comments. No likes.
Wednesday, September 16th, 2020
I watched The Social Dilemma last night and to say it’s uneven would be like saying the Himalayas are a little bumpy.
I’m shocked at how appealing so many people find the idea that social networks are uniquely responsible for all of society’s ills.
This cartoon super villain view of the world strikes me as a kind of mirror image of the right-wing conspiracy theories which hold that a cabal of elites are manipulating every world event in secret. It is more than a little ironic that a film that warns incessantly about platforms using misinformation to stoke fear and outrage seems to exist only to stoke fear and outrage — while promoting a distorted view of how those platforms work along the way.
Thursday, March 19th, 2020
COVID-19 has really made me realize that we need to be grateful for the people and activities we take for granted. Things like going out for food, seeing friends, going to the gym, etc., are fun, but are not essential for (physical) survival.
It reminds of Brian Eno’s definition of art: art is anything we don’t have to do. It’s the same with social activities. We don’t have to go to concerts—we can listen to music at home. We don’t have to go the cinema—we can watch films at home. We don’t have to go to conferences—we can read books and blog posts at home. We don’t have to go out to restaurants—all our nutritional needs can be met at home.
But it’s not the same though, is it?
I think about the book Station Eleven a lot. The obvious reason why I’d be thinking about it is that it describes a deadly global pandemic. But that’s not it. Even before The Situation, Station Eleven was on my mind for helping provide clarity on the big questions of life; y’know, the “what’s it all about?” questions like “what’s the meaning of life?”
Part of the reason I think about Station Eleven is its refreshingly humanist take on a post-apocalyptic society. As I discussed on this podcast episode a few years back:
It’s interesting to see a push-back against the idea that if society is removed we are going to revert to life being nasty, brutish and short. Things aren’t good after this pandemic wipes out civilisation, but people are trying to put things back together and get along and rebuild.
Related to that, Station Eleven describes a group of people in a post-pandemic world travelling around performing Shakespeare plays. At first I thought this was a ridiculous conceit. Then I realised that this was the whole point. We don’t have to watch Shakespeare to survive. But there’s a difference between surviving and living.
I’m quite certain that one positive outcome of The Situation will be a new-found appreciation for activities we don’t have to do. I’m looking forward to sitting in a pub with a friend or two, or going to see a band, or a play or a film, and just thinking “this is nice.”
Friday, November 22nd, 2019
Sacha Baron Cohen’s Keynote Address at ADL’s 2019 Never Is Now Summit on Anti-Semitism and Hate | Anti-Defamation League
On the internet, everything can appear equally legitimate. Breitbart resembles the BBC. The fictitious Protocols of the Elders of Zion look as valid as an ADL report. And the rantings of a lunatic seem as credible as the findings of a Nobel Prize winner. We have lost, it seems, a shared sense of the basic facts upon which democracy depends.
Saturday, September 28th, 2019
A thousand likes doesn’t look much bigger than one, and this becomes important when considering the form of negativity on social media.
There is no feature for displeasure on social media, so if a person wants to express that, they must write. Complaints get wrapped in language, and language is always specific.