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Tuesday, May 21st, 2019

The Training Commission

Coming to your inbox soon:

The Training Commission is a speculative fiction email newsletter about the compromises and consequences of using technology to reckon with collective trauma. Several years after a period of civil unrest and digital blackouts in the United States, a truth and reconciliation process has led to a major restructuring of the federal government, major tech companies, and the criminal justice system.

Thursday, May 2nd, 2019

Frameworking

There are many reasons to use a JavaScript framework like Vue, Angular, or React. Last year, Nicole asked for some of those reasons. Her question received many, many answers from people pointing out the benefits of using a framework. Interesingly, though, not a single one of those benefits was for end users.

(Mind you, if the framework is being used on the server to pre-render pages, then it’s a moot point—in that situation, it makes no difference to the end user whether you use a framework or not.)

Hidde recently tried using a client-side JavaScript framework for the first time and documented the process:

In the last few months I built my very first framework-based front-end, in Vue.js. I complemented it with a router, a store and a GraphQL library, in order to have, respectively, multiple (virtual) pages, globally shared data and a smart way to load new data in my templates.

It’s a very even-handed write-up. I highly recommend reading it. He describes the pros and cons of using a framework and using vanilla JavaScript:

I am glad I tried a framework and found its features were extremely helpful in creating a consistent interface for my users. My hope is though, that I won’t forget about vanilla. It’s perfectly valid to build a website with no or few dependencies.

Speaking of vanilla JavaScript… the blogging machine that is Chris Ferdinandi also wrote a comparison post recently, asking Why do people choose frameworks over vanilla JS? Again, it’s very even-handed and well worth a read. He readily concedes that if you’re working at scale, a framework is almost certainly a good idea:

If you’re building a large scale application (literally Facebook, Twitter, QuickBooks scale), the performance wins of a framework make the overhead worth it.

Alas, I’ve seen many, many framework-driven sites that are most definitely not that operating at that scale. Trys speaks the honest truth here:

We kid ourselves into thinking we’re building groundbreakingly complex systems that require bleeding-edge tools, but in reality, much of what we build is a way to render two things: a list, and a single item. Here are some users, here is a user. Here are your contacts, here are your messages with that contact. There ain’t much more to it than that.

Just the other day, I saw a new site launch that was mostly a marketing site—the home page weighed over five megabytes, two megabytes of which were taken up with JavaScript, and the whole thing required JavaScript to render text to the screen (I’m not going to link to it because I don’t want to engage in any kind of public shaming and finger-wagging).

I worry that all the perfectly valid (developer experience) reasons for using a framwork are outweighing the more important (user experience) reasons for avoiding shipping your dependencies to end users. Like Alex says:

If your conception of “DX” doesn’t include it, or isn’t subservient to the user experience, rethink.

And yes, I am going to take this opportunity to link once again to Alex’s article The “Developer Experience” Bait-and-Switch. Please read it if you haven’t already. Please re-read it if you have.

Anyway, my main reason for writing this is to point you to thoughtful posts like Hidde’s and Chris’s. I think it’s great to see people thoughtfully weighing up the pros and cons of choosing any particular technology—I’m a bit obsessed with the topic of evaluating technology.

If you’re weighing up the pros and cons of using, say, a particular JavaScript library or framework, that’s wonderful. My worry is that there are people working in front-end development who aren’t putting that level of thought into their technology choices, but are instead using a particular framework because it’s what they’re used to.

To quote Grace Hopper:

The most dangerous phrase in the language is, ‘We’ve always done it this way.’

Tuesday, April 30th, 2019

A poem about Silicon Valley, assembled from Quora questions about Silicon Valley

What makes a startup ecosystem thrive?
What do people plan to do once they’re over 35?
Is an income of $160K enough to survive?
What kind of car does Mark Zuckerberg drive?

Monday, April 29th, 2019

Naming things to improve accessibility

Some good advice from Hidde, based on his recent talk Six ways to make your site more accessible.

Sunday, April 28th, 2019

Norbert Wiener’s Human Use of Human Beings is more relevant than ever.

What would Wiener think of the current human use of human beings? He would be amazed by the power of computers and the internet. He would be happy that the early neural nets in which he played a role have spawned powerful deep-learning systems that exhibit the perceptual ability he demanded of them—although he might not be impressed that one of the most prominent examples of such computerized Gestalt is the ability to recognize photos of kittens on the World Wide Web.

Wednesday, April 24th, 2019

Untold History of AI - IEEE Spectrum

A terrific six-part series of short articles looking at the people behind the history of Artificial Intelligence, from Babbage to Turing to JCR Licklider.

  1. When Charles Babbage Played Chess With the Original Mechanical Turk
  2. Invisible Women Programmed America’s First Electronic Computer
  3. Why Alan Turing Wanted AI Agents to Make Mistakes
  4. The DARPA Dreamer Who Aimed for Cyborg Intelligence
  5. Algorithmic Bias Was Born in the 1980s
  6. How Amazon’s Mechanical Turkers Got Squeezed Inside the Machine

The history of AI is often told as the story of machines getting smarter over time. What’s lost is the human element in the narrative, how intelligent machines are designed, trained, and powered by human minds and bodies.

Interview with Kyle Simpson (O’Reilly Fluent Conference 2016) - YouTube

I missed this when it was first posted three years ago, but now I think I’ll be revisiting this 12 minute interview every few months.

Everything that Kyle says here is spot on, nuanced, and thoughtful. He talks about abstraction, maintainability, learning, and complexity.

I want a transcript of the whole thing.

Monday, April 15th, 2019

James Bridle / New Ways of Seeing

James has a new four part series on Radio 4. Episodes will be available for huffduffing shortly after broadcast.

New Ways of Seeing considers the impact of digital technologies on the way we see, understand, and interact with the world. Building on John Berger’s seminal Ways of Seeing from 1972, the show explores network infrastructures, digital images, systemic bias, education and the environment, in conversation with a number of contemporary art practitioners.

Sunday, April 14th, 2019

Screening Surveillance

Three short films set in the near future from the suitably ominous-sounding Surveillance Studies Centre. The Black Mirrorlets are:

Friday, April 12th, 2019

Disenchantment - Tim Novis

I would urge front-end developers to take a step back, breathe, and reassess. Let’s stop over engineering for the sake of it. Let’s think what we can do with the basic tools, progressive enhancement and a simpler approach to building websites. There are absolutely valid usecases for SPAs, React, et al. and I’ll continue to use these tools reguarly and when it’s necessary, I’m just not sure that’s 100% of the time.

Wednesday, April 10th, 2019

The Technical Debt Myth

In some cases, it’s entirely valid to explore new products and technologies, but in others, our striving for novelty becomes the driving factor for abandoning perfectly suitable solutions under the umbrella of technical debt.

Just because a technology is a few years old and possibly frustrating in some cases doesn’t mean you’re in technical debt. We need to stop projecting our annoyances as pitfalls of technological or design choices.

Tuesday, April 9th, 2019

Science and Tech Ads on Flickr

Stylish! Retro! Sciency!

Monday, April 8th, 2019

Tellart | Design Nonfiction

An online documentary series featuring interviews with smart people about the changing role of design.

As technology becomes more complex and opaque, how will we as designers understand its potential, do hands-on work, translate it into forms people can understand and use, and lead meaningful conversations with manufacturers and policymakers about its downstream implications? We are entering a new technology landscape shaped by artificial intelligence, advanced robotics and synthetic biology.

So far there’s Kevin Slavin, Molly Wright Steenson, and Alexandra Daisy Ginsberg, with more to come from the likes of Matt Jones, Anab Jain, Dan Hill, and many, many more.

Friday, April 5th, 2019

Simon Collison | Identity at Dot York 2018

After two decades in tech, I realise phones and social media won’t be going away, so we work with them. My take is that I now need to seek positive digital tools that connect more of us to the non-digital world and really benefit our lives.

You probably don’t need that hip web framework - Charged

This is a bit ranty but it resonates with what I’ve been noticing lately:

I’ve discovered how many others have felt similarly, overwhelmed by the choices we have as modern developers, always feeling like there’s something we should be doing better.

Tuesday, April 2nd, 2019

Dev perception

Chris put together a terrific round-up of posts recently called Simple & Boring. It links off to a number of great articles on the topic of complexity (and simplicity) in web development.

I had linked to quite a few of the articles myself already, but one I hadn’t seen was from David DeSandro who wrote New tech gets chatter:

You don’t hear about TextMate because TextMate is old. What would I tweet? Still using TextMate. Still good.

I think that’s a very good point.

It’s relatively easy to write and speak about new technologies. You’re excited about them, and there’s probably an eager audience who can learn from what you have to say.

It’s trickier to write something insightful about a tried and trusted (perhaps even boring) technology that’s been around for a while. You could maybe write little tips and tricks, but I bet your inner critic would tell you that nobody’s interested in hearing about that old tech. It’s boring.

The result is that what’s being written about is not a reflection of what’s being widely used. And that’s okay …as long as you know that’s the case. But I worry that theres’s a perception problem. Because of the outsize weighting of new and exciting technologies, a typical developer could feel that their skills are out of date and the technologies they’re using are passé …even if those technologies are actually in wide use.

I don’t know about you, but I constantly feel like I’m behind the curve because I’m not currently using TypeScript or GraphQL or React. Those are all interesting technologies, to be sure, but the time to pick any of them up is when they solve a specific problem I’m having. Learning a new technology just to mitigate a fear of missing out isn’t a scalable strategy. It’s reasonable to investigate a technology because you genuinely think it’s exciting; it’s quite another matter to feel like you must investigate a technology in order to survive. That way lies burn-out.

I find it very grounding to talk to Drew and Rachel about the people using their Perch CMS product. These are working developers, but they are far removed from the world of tools and frameworks forged in the startup world.

In a recent (excellent) article comparing the performance of Formula One websites, Jake made this observation at the end:

However, none of the teams used any of the big modern frameworks. They’re mostly Wordpress & Drupal, with a lot of jQuery. It makes me feel like I’ve been in a bubble in terms of the technologies that make up the bulk of the web.

I think this is very astute. I also think it’s completely understandable to form ideas about what matters to developers by looking at what’s being discussed on Twitter, what’s being starred on Github, what’s being spoken about at conferences, and what’s being written about on Ev’s blog. But it worries me when I see browser devrel teams focusing their efforts on what appears to be the needs of typical developers based on the amount of ink spilled and breath expelled.

I have a suspicion that there’s a silent majority of developers who are working with “boring” technologies on “boring” products in “boring” industries …you know, healthcare, government, education, and other facets of everyday life that any other industry would value more highly than Uber for dogs.

Trys wrote a great blog post called City life, where he compares his experience of doing CMS-driven agency work with his experience working at a startup in Shoreditch:

I was chatting to one of the team about my previous role. “I built two websites a month in WordPress”.

They laughed… “WordPress! Who uses that anymore?!”

Nearly a third of the web as it turns out - but maybe not on the Silicon Roundabout.

I’m not necessarily suggesting that there should be more articles and talks about older, more established technologies. Conferences in particular are supposed to give audiences a taste of what’s coming—they can be a great way of quickly finding out what’s exciting in the world of development. But we shouldn’t feel bad if those topics don’t match our day-to-day reality.

Ultimately what matters is building something—a website, a web app, whatever—that best serves end users. If that requires a new and exciting technology, that’s great. But if it requires an old and boring technology, that’s also great. What matters here is appropriateness.

When we’re evaluating technologies for appropriateness, I hope that we will do so through the lens of what’s best for users, not what we feel compelled to use based on a gnawing sense of irrelevancy driven by the perceived popularity of newer technologies.

Monday, March 25th, 2019

Simple & Boring | CSS-Tricks

Let’s take a meandering waltz through what other people have to say about simplicity.

Friday, March 22nd, 2019

Gutenberg and the Internet

Steven Pemberton’s presentation on the printing press, the internet, Moore’s Law, and exponential growth.

Wednesday, March 6th, 2019

The “Backendification” of Frontend Development – Hacker Noon

Are many of the modern frontend tools and practices just technical debt in disguise?

Ooh, good question!

Unsolved Problems by Beth Dean

An Event Apart in Seattle continues. It’s the afternoon of day two and Beth Dean is here to give a talk called Unsolved Problems:

Technology products are being adapted faster than ever. We’ve spent a lot of time adopting new technology, but not as much time considering the social impact of doing so. This talk looks at large scale system design in the offline world, and takes lessons from them to our online work. You’ll learn how to expand your design approach from self-contained products, to considering the broader systems in which they exist.

Fun fact: An Event Apart was the first conference that Beth attended over ten years ago.

Who recognises this guy on screen? It’s Robert Stack, the creepy host of Unsolved Mysteries. It was kind of like the X-Files. The X-Files taught Beth to be a sceptic. Imagine Beth’s surprise when her job at Facebook led her to actual conspiracies. It’s been a hard year, what with Cambridge Analytica and all.

Beth’s team is focused on how people experience ads, while the whole rest of the company is focused on ads from the opposite end. She’s the Fox Mulder of the company.

Technology today has incredible reach. In recent years, we’ve seen 1:1 harm. That’s when a product negatively effects someone directly. In their book, Eric and Sara point out that Facebook is often the first company to solve these problems.

1:many harm is another use of technology. Designing in isolation isn’t new to tech. We’ve seen 1:many harm in urban planning. Brasilia is a beautiful city that nobody wants to live in. You need messy, mixed-use spaces, not a space designed for cars. Niemeier planned for efficiency, not reality.

Eichler buildings were supposed to be egalitarian. But everything that makes these single-story homes great places to live also makes them great targets for criminals. Isolation by intentional design leads to a less safe place to live.

One of Frank Gehry’s buildings turned into a deathtrap when it was covered with snow. And in summer, the reflective material makes it impossible to sit on side of it. His Facebook office building has some “interesting” restroom allocation, which was planned last.

Ohio had a deer overpopulation problem. So the solution they settled on was to introduce coyotes. Now there’s a coyote problem. When coyotes breed with stray dogs, they start to get aggressive and they hunt in packs. This is the cobra effect: when the solution to your problem makes the problem worse. The British government offered a bounty for cobras in India. So people bred snakes for the bounty. So they got rid of the bounty …and then all those snakes were released into the wild.

So-called “ride sharing” apps are about getting one person from point A to point B. They’re not about making getting around easier in general.

Google traffic directions don’t factor in the effect of Google giving everyone the same traffic directions.

AirBnB drives up rent …even though it started out as a way to help people who couldn’t make rent. Sounds like cobra farming.

Automating Inequality by Virgina Eubanks is an excellent book about being dropped by health insurance. An algorithm did it. By taking broken systems and automating them, we accelerate disenfranchisement.

Then there’s Facebook. Psychological warfare is not new. Radio and television have influenced elections long before the internet. Politicians changed their language to fit the medium of radio.

The internet has removed all friction that helps us behave cooperatively. Removing friction was once our goal, but it turns out that friction is sometimes useful. The internet has turned into an outrage machine.

Solving problems in the isolation of our own products ignores the broader context of society.

The Waze map reflects cities as they are, not the way someone wishes them to be.

—Noam Bardin, CEO of Waze

From bulletin boards to today’s web, the internet has always been toxic because human nature is toxic. Maybe that’s the bigger problem to solve.

We can look to other industries…

Ideo redesigned the hospital experience. People were introduced to their entire care staff on their first visit. Sloan Kettering took a similar approach. Artwork serves as wayfinding. Every room has its own bathroom. A Chicago hostpital included gardens because it improves recovery.

These hospital examples all:

  • Designed for an intended outcome.
  • Met people where they were.
  • Strengthened existing support networks.

We’ve seen some bad examples from urban planning, but there are success stories too.

A person on a $30 bicycle is as important as someone in a $30,000 car, said Enrique Peñalosa.

Copenhagen once faced awful traffic congestion. Now people cycle everywhere. It’s the fastest way to get around. The city is designed for bicycles first. People rode more when it felt safer. It’s no coincidence that Copenhagen ranks as one of the most livable cities in the world.

Scandinavian prisons use a concept called restorative justice. The staff plays badminton with the inmates. They cook together. Treat people like dirt and they will act like dirt. Treat people like people and they will act like people. Recividism rates in Norway are now way low.

  • Design for dignity and cooperation.
  • Solve for everyone in a system.
  • Policy should reflect intended outcomes.

The deHavilland Comet was made of metal. After a few blew apart at the seams, they switched from rivetted material. Airlines today develop a culture of crew resource management that encourages people to speak up.

  • Plan for every point of failure.
  • Empower everyone on a team to solve problems.
  • Adapt.

What can we do?

  • Policies affect design. We need to work more closely with policy makers.
  • Question access. Are all opinions equal? Where are computers making decisions that should involve people.
  • Forget neutrality. Technology is not neutral. Neutrality allows us to abdicate responsibility.
  • Stay a litte bit paranoid. Think about what the worst case scenario might be.

Make people better curators. How might we allow people to assess the veracity of information for themselves? What if we gave people better tools to affect their overall experience, not just small customisations?

We can use what we know about people to bring out their best behaviours. We can empower people to take action instead of just outrage.

What if we designed for the good of the community instead of the success of individuals. Like the Vauban in Freiburg! It was squatted, and the city gave control to the squatters to create an eco neighbourhood with affordable housing.

We need to think about what kind of worlds we want to create. What if we made the web less like a mall and more like a public park?

These are hard problems. But we solve hard technology problems every day. We could be the first generation of builders to solve technology’s hard problems.