Download this PDF to see 100 beautiful literary visualisations.
Thursday, October 7th, 2021
Wednesday, October 6th, 2021
Measuring design on the Clearleft podcast
There was a bit of a theme running through UX Fest earlier this year. On the one hand, there was all the talk of designers learning to speak the language of business (to get that coveted seat at the table), which means talking in numbers. But on the other hand, isn’t there a real danger in reducing user experience to numbers in a spreadsheet?
For this episode I put the narrative together using lots of snippets from different talks, not just from UX Fest but from previous Clearleft events too. I also got some good hot takes from my colleagues Chris, Andy, and Maite. Oh, and it opens with former US Secretary of Defense, Robert McNamara. If you know, you know.
This episode comes in at 22 and a half minutes and I think it’s well worth your time. Have a listen.
This is the penultimate episode of season three. Just one more to go!
Saturday, October 2nd, 2021
Thursday, September 30th, 2021
Want to take a deep dive into tiling images? Like, a really deep dive. Rob has you covered.
Wednesday, September 22nd, 2021
Design research on the Clearleft podcast
Episode three is all about design research. I like the narrative structure of this. It’s a bit like a whodunnit, but it’s more like a whydunnit. The “why” question is “why aren’t companies hiring more researchers?”
The scene of the crime is this year’s UX Fest, where talks by both Teresa Torres and Gregg Bernstein uncovered the shocking lack of researchers. From there, I take up the investigation with Maite Otondo and Stephanie Troeth.
I won’t spoil it but by the end there’s an answer to the mystery.
I learned a lot along the way too. I realised how many axes of research there are. There’s qualitative research (stories, emotion, and context) and then there’s quantitative research (volume and data). But there’s also evualative research (testing a hyphothesis) and generative research (exploring a problem space before creating a solution). By my count that gives four possible combos: qualitative evaluative research, quantitative evaluative research, qualitative generative research, and quantitative generative research. Phew!
Steph was a terrific guest. Only a fraction of our conversation made it into the episode, but we chatted for ages.
And Maite kind of blew my mind too, especially when she was talking about the relationship between research and design and she said:
Research is about the present and design is about the future.
I’m going to use that quote again in a future episode. In fact, this episode on design research leads directly into the next two episodes. You won’t want to miss them. So if you’re not already subscribed to the Clearleft podcast, you should get on that, whether it’s via the RSS feed, Apple, Google, Spotify, Overcast, or wherever you get your podcasts from.
Have a listen to this episode on design research and if you’re a researcher yourself, remember that unlike most companies we value research at Clearleft and that’s why we’re hiring another researcher right now. Come and work with us!
Tuesday, September 14th, 2021
It sometimes feels like we end up testing the limitations of our tools rather than the content and design itself.
What Benjamin found—and I heartily agree—is that HTML prototypes give you the most bang for your buck:
Monday, August 30th, 2021
Baldur Bjarnason writes an immense treatise on the current sad state of software, grounded in the historical perspective of the past sad state of software.
Friday, August 20th, 2021
His first popular book — The First Three Minutes, about cosmology and the Big Bang — became an instant classic and proved profoundly influential for both the general public and professional researchers. Many physicists, including me, started learning cosmology from this book.
The First Three Minutes blew my little mind as a teenager. It has stayed with me.
Tuesday, August 3rd, 2021
Thursday, July 29th, 2021
Tuesday, July 27th, 2021
Sunday, July 25th, 2021
Sunday, June 27th, 2021
An email to The Guardian
My name is Jeremy and I’ve been a paid subscriber to The Guardian for a few years now. But I’m considering cancelling my account after reading this editorial.
On the face of it, the headline of the article sound reasonable and hard to disagree with. But the substance of the article downplays anti-trans views as simply being “gender critical.” This is akin to describing segregationist views as “integration critical.”
This line is particularly egregious:
As a society, we need to resolve the question of how to protect the privacy, dignity and rights of trans women while also respecting the privacy, dignity and rights of those born female.
Setting up these positions as though one in any way invalidates the other gives oxygen to those who wish to paint someone’s identity as a threat. I’m very disappointed to see this viewpoint expressed in an editorial on The Guardian website.
Wednesday, June 23rd, 2021
As part of my content buddying process, I am henceforth going to typeset all drafts in this font. I just tested it with this sentence:
We can leverage the synergy of a rich immersive user paradigm shift.
Tuesday, June 8th, 2021
Deceptive dark patterns
When I was braindumping my thoughts prompted by last week’s UX Fest conference, I wrote about dark patterns.
Well, actually I wrote about deceptive dark patterns. That was a deliberate choice.
The phrase “dark pattern” is …problematic. We really don’t need to be associating darkness with negativity any more than we already do in our language and culture.
This is something I discussed with Melissa Smith after her talk on this topic. The consensus in general seems to be that the terminology is far from ideal, but it’s a bit late to change it now (I’m sure if Harry were coining the term today, he would choose a different phrase).
The defining characteristic of a “dark” pattern is that intentionally deceptive. How about we shift the terminology to talk about deceptive patterns?
Now, I get that inertia is a powerful force and it would be confusing to try do to a find-and-replace on all the resources that already exist on documenting “dark” patterns. So here’s a compromise:
From here on out, let’s start using the adjective “deceptive” in addition to the existing adjective “dark.” That’s what I did in my blog post. I only used the phrase “deceptive dark patterns.”
If we do that consistently, then after a while we’ll be able to drop one of those adjectives—“dark”—and refer to “deceptive patterns.”
Personally I’d love it if we could change the terminology overnight—and I’m quite heartened by the speed at which we changed our Github branches from “master” to “main”—but being pragmatic, I think this approach stands a greater chance of success.
Who’s with me?
Friday, June 4th, 2021
Saturday, May 15th, 2021
The discussions around data policy still feel like they are framing data as oil - as a vast, passive resource that either needs to be exploited or protected. But this data isn’t dead fish from millions of years ago - it’s the thoughts, emotions and behaviours of over a third of the world’s population, the largest record of human thought and activity ever collected. It’s not oil, it’s history. It’s people. It’s us.
Tuesday, April 27th, 2021
The 1960s idea of “appropriate technology” feels like an early version of the principle of least power.
Sunday, April 18th, 2021
New technologies don’t have power; for that they’d need a community, documentation, and a thriving ecosystem of ancillary technology. What they have is potential, which resonates with the potential within the startup and the early adopter; perhaps they can all, over time, grow together.
This means startups don’t adopt new technologies despite their immaturity, they adopt them because of that immaturity. This drives a constant churn of novelty and obsolescence, which amplifies the importance of a technologist’s skillset, which drives startups to adopt new technologies.
This flywheel has been spinning for a long time, and won’t stop simply because I’ve pointed out that we’re conflating novelty with technological advancement. Hopefully we can slow it down, though, because I believe it’s causing real harm.
Tuesday, April 6th, 2021
This old article from Chris is evergreen. There’s been some recent discussion of calling these words “downplayers”, which I kind of like. Whatever they are, try not to use them in documentation.