Tags: ui

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Thursday, April 1st, 2021

Meet Utopia: Designing And Building With Fluid Type And Space Scales — Smashing Magazine

An excellent explainer from Trys and James of their supersmart Utopia approach:

Utopia encourages the curation of a system small enough to be held in short-term memory, rather than one so sprawling it must be constantly referred to.

Wednesday, March 31st, 2021

Design as (un)ethical illusion

Many, if not all, of our world’s most wicked problems are rooted in the excessive hiding of complexity behind illusions of simplicity—the relentless shielding of messy details in favor of easy-to-use interfaces.

Seams.

But there’s always a tradeoff between complexity, truth, and control. The more details are hidden, the harder it is to understand how the system actually works. (And the harder it is to control). The map becomes less and less representative of the territory. We often trade completeness and control for simplicity. We’d rather have a map that’s easy to navigate than a map that shows us every single detail about the territory. We’d rather have a simple user interface than an infinitely flexible one that exposes a bunch of switches and settings. We don’t want to have to think too hard. We just want to get where we’re going.

Seamful and seamless design are reframed here as ethical and deceptive design:

Ethical design is like a glove. It obscures the underlying structure (i.e. your hand) but preserves some truth about its shape and how it works. Deceptive design is like a mitten. It obscures the underlying structure and also hides a lot about its shape and how it works.

Tuesday, March 30th, 2021

The principle of most availability

I’ve been thinking some more about the technical experience of booking a vaccination apointment and how much joy it brought me.

I’ve written before about how I’ve got a blind spot for the web so it’s no surprise that I was praising the use of a well marked-up form, styled clearly, and unencumbered by unnecessary JavaScript. But other technologies were in play too: Short Message Service (SMS) and email.

All of those technologies are platform-agnostic.

No matter what operating system I’m using, or what email software I’ve chosen, email works. It gets more complicated when you introduce HTML email. My response to that is the same as the old joke; you know the one: “Doctor, it hurts when I do this.” (“Well, don’t do that.”)

No matter what operating system my phone is using, SMS works. It gets more complicated when you introduce read receipts, memoji, or other additions. See my response to HTML email.

Then there’s the web. No matter what operating system I’m using on a device that could be a phone or a tablet or a laptop or desktop tower, and no matter what browser I’ve chosen to use, the World Wide Web works.

I originally said:

It feels like the principle of least power in action.

But another way of rephrasing “least power” is “most availability.” Technologies that are old, simple, and boring tend to be more widely available.

I remember when software used to come packaged in boxes and displayed on shelves. The packaging always had a list on the side. It looked like the nutritional information on a food product, but this was a list of “system requirements”: operating system, graphics card, sound card, CPU. I never liked the idea of system requirements. It felt so …exclusionary. And for me, the promise of technology was liberation and freedom to act on my own terms.

Hence my soft spot for the boring and basic technologies like email, SMS, and yes, web pages. The difference with web pages is that you can choose to layer added extras on top. As long as the fundamental functionality is using universally-supported technology, you’re free to enhance with all the latest CSS and JavaScript. If any of it fails, that’s okay: it falls back to a nice solid base.

Alas, many developers don’t build with this mindset. I mean, I understand why: it means thinking about users with the most boring, least powerful technology. It’s simpler and more exciting to assume that everyone’s got a shared baseline of newer technology. But by doing that, you’re missing out on one of the web’s superpowers: that something served up at the same URL with the same underlying code can simultaneously serve people with older technology and also provide a whizz-bang experience to people with the latest and greatest technology.

Anyway, I’ve been thinking about the kind of communication technologies that are as universal as email, SMS, and the web.

QR codes are kind of heading in that direction, although I still have qualms because of their proprietary history. But there’s something nice and lo-fi about them. They’re like print stylesheets in reverse (and I love print stylesheets). A funky little bridge between the physical and the digital. I just wish they weren’t so opaque: you never know if scanning that QR code will actually take you to the promised resource, or if you’re about to rickroll yourself.

Telephone numbers kind of fall into the same category as SMS, but with the added option of voice. I’ve always found the prospect of doing something with, say, Twilio’s API more interesting than building something inside a walled garden like Facebook Messenger or Alexa.

I know very little about chat apps or voice apps, but I don’t think there’s a cross-platform format that works with different products, right? I imagine it’s like the situation with native apps which require a different codebase for each app store and operating system. And so there’s a constant stream of technologies that try to fulfil the dream of writing once and running everywhere: React Native, Flutter.

They’re trying to solve a very clear and obvious problem: writing the same app more than once is really wasteful. But that’s the nature of the game when it comes to runtime-specific apps. The only alternative is to either deliberately limit your audience …or apply the principle of least power/most availability.

The wastefulness of having to write the same app for multiple platforms isn’t the only thing that puts me off making native apps. The exclusivity works in two directions. There’s the exclusive nature of the runtime that requires a bespoke codebase. There’s also the exclusive nature of the app store. It feels like a return to shelves of packaged software with strict system requirements. You can’t just walk in and put your software on the shelf. That’s the shopkeeper’s job.

There is no shopkeeper for the World Wide Web.

Monday, March 22nd, 2021

A Complete Guide To Accessible Front-End Components — Smashing Magazine

Vitaly has rounded up a whole load of accessibility posts. I think I’ve linked to most of them at some point, but it’s great to have them all gathered together in one place.

Wednesday, March 17th, 2021

Fluid Space Calculator | Utopia

Type and space are linked, so if you’re going to have a fluid type calculator, it makes sense to have a fluid space calculator too. More great work from Trys and James!

Tuesday, March 9th, 2021

Content buddy

One of my roles at Clearleft is “content buddy.” If anyone is writing a talk, or a blog post, or a proposal and they want an extra pair of eyes on it, I’m there to help.

Sometimes a colleague will send a link to a Google Doc where they’ve written an article. I can then go through it and suggest changes. Using the “suggest” mode rather than the “edit” mode in Google Docs means that they can accept or reject each suggestion later.

But what works better—and is far more fun—is if we arrange to have a video call while we both have the Google Doc open in our browsers. That way, instead of just getting the suggestions, we can talk through the reasoning behind each one. It feels more like teaching them to fish instead of giving them a grammatically correct fish.

Some of the suggestions are very minor; punctuation, capitalisation, stuff like that. Where it gets really interesting is trying to figure out and explain why some sentence constructions feel better than others.

A fairly straightforward example is long sentences. Not all long sentences are bad, but the longer a sentence gets, the more it runs the risk of overwhelming the reader. So if there’s an opportunity to split one long sentence into two shorter sentences, I’ll usually recommend that.

Here’s an example from Chris’s post, Delivering training remotely – the same yet different. The original sentence read:

I recently had the privilege of running some training sessions on product design and research techniques with the design team at Duck Duck Go.

There’s nothing wrong with that. But maybe this is a little easier to digest:

I recently had the privilege of running some training sessions with the design team at Duck Duck Go. We covered product design and research techniques.

Perhaps this is kind of like the single responsibility principle in programming. Whereas the initial version was one sentence that conveyed two pieces of information (who the training was with and what the training covered), the final version has a separate sentence for each piece of information.

I wouldn’t take that idea too far though. Otherwise you’d end up with something quite stilted and robotic.

Speaking of sounding robotic, I’ve noticed that people sometimes avoid using contractions when they’re writing online: “there is” instead of “there’s” or “I am” instead of “I’m.” Avoiding contractions seems to be more professional, but actually it makes the writing a bit too formal. There’s a danger of sounding like a legal contract. Or a Vulcan.

Sometimes a long sentence can’t be broken down into shorter sentences. In that case, I watch out for how much cognitive load the sentence is doling out to the reader.

Here’s an example from Maite’s post, How to engage the right people when recruiting in house for research. One sentence initially read:

The relevance of the people you invite to participate in a study and the information they provide have a great impact on the quality of the insights that you get.

The verb comes quite late there. As a reader, until I get to “have a great impact”, I have to keep track of everything up to that point. Here’s a rephrased version:

The quality of the insights that you get depends on the relevance of the people you invite to participate in a study and the information they provide.

Okay, there are two changes there. First of all, the verb is now “depends on” instead of “have a great impact on.” I think that’s a bit clearer. Secondly, the verb comes sooner. Now I only have to keep track of the words up until “depends on”. After that, I can flush my memory buffer.

Here’s another changed sentence from the same article. The initial sentence read:

You will have to communicate at different times and for different reasons with your research participants.

I suggested changing that to:

You will have to communicate with your research participants at different times and for different reasons.

To be honest, I find it hard to explain why that second version flows better. I think it’s related to the idea of reducing dependencies. The subject “your research participants” is dependent on the verb “to communicate with.” So it makes more sense to keep them together instead of putting a subclause between them. The subclause can go afterwards instead: “at different times and for different reasons.”

Here’s one final example from Katie’s post, Service Designers don’t design services, we all do. One sentence initially read:

Understanding the relationships between these moments, digital and non-digital, and designing across and between these moments is key to creating a compelling user experience.

That sentence could be broken into shorter sentences, but it might lose some impact. Still, it can be rephrased so the reader doesn’t have to do as much work. As it stands, until the reader gets to “is key to creating”, they have to keep track of everything before that. It’s like the feeling of copying and pasting. If you copy something to the clipboard, you want to paste it as soon as possible. The longer you have to hold onto it, the more uncomfortable it feels.

So here’s the reworked version:

The key to creating a compelling user experience is understanding the relationships between these moments, digital and non-digital, and designing across and between these moments.

As a reader, I can digest and discard each of these pieces in turn:

  1. The key to creating a compelling user experience is…
  2. understanding the relationships between these moments…
  3. digital and non-digital…
  4. and…
  5. designing across and between these moments.

Maybe I should’ve suggested “between these digital and non-digital moments” instead of “between these moments, digital and non-digital”. But then I worry that I’m intruding on the author’s style too much. With the finished sentence, it still feels like a rousing rallying cry in Katie’s voice, but slightly adjusted to flow a little easier.

I must say, I really, really enjoy being a content buddy. I know the word “editor” would be the usual descriptor, but I like how unintimidating “content buddy” sounds.

I am almost certainly a terrible content buddy to myself. Just as I ignore my own advice about preparing conference talks, I’m sure I go against my own editorial advice every time I blurt out a blog post here. But there’s one piece I’ve given to others that I try to stick to: write like you speak.

Sunday, March 7th, 2021

This Word Does Not Exist

This is easily my favourite use of a machine learning algorithm.

Thursday, February 11th, 2021

The web didn’t change; you did

The problem with developing front end projects isn’t that it’s harder or more complicated, it’s that you made it harder and more complicated.

Yes! THIS!

Web development did not change. Web development grew. There are more options now, not different options.

You choose complexity. You can also choose simplicity.

Wednesday, February 10th, 2021

I don’t want to do front-end anymore

I can relate to the sentiment.

Starting a new project? Make sure to write your project idea down because by the time you are finished setting up the vast boilerplate you have probably forgotten it.

Thursday, February 4th, 2021

Continuous Typography / MK

Sounds like some convergent thinking with the ideas behind Utopia.

I think that the idea that that any typographic attribute (including variable font parameters) can be a function (linear, exponential, stepped, Bezier, random, or otherwise) of any given input variable (user preference, screen dimensions, connection speed, time of day, display language, or whatever else) is an incredibly powerful one, and worth exploring as an aesthetic as well as a technical proposition.

Here’s a demo you can play with.

Monday, February 1st, 2021

Thursday, January 28th, 2021

Historical Dictionary of Science Fiction

A fascinating crowdsourced project. You can read the backstory in this article in Wired magazine.

Sunday, January 3rd, 2021

My stack will outlive yours

My stack requires no maintenance, has perfect Lighthouse scores, will never have any security vulnerability, is based on open standards, is portable, has an instant dev loop, has no build step and… will outlive any other stack.

Saturday, December 26th, 2020

Talking out loud to yourself is a technology for thinking | Psyche Ideas

This explains rubber ducking.

Speaking out loud is not only a medium of communication, but a technology of thinking: it encourages the formation and processing of thoughts.

Wednesday, December 16th, 2020

npm ruin dev

This was originally published on CSS Tricks in December 2020 as part of a year-end round-up of responses to the question “What is one thing you learned about building websites this year?”

In 2020, I rediscovered the enjoyment of building a website with plain ol’ HTML, CSS, and JavaScript—no transpilin’, no compilin’, no build tools other than my hands on the keyboard.

Seeing as my personal brand could be summed up “so late to the game that the stadium has been demolished”, I decided to start a podcast in 2020. It’s the podcast of my agency, Clearleft, and it has been given the soaringly imaginative title of The Clearleft Podcast. I’m really pleased with how the first season turned out. I’m also really pleased with the website I put together for it.

The website isn’t very big, though it will grow with time. I had a think about what the build process for the site should be and after literally seconds of debate, I settled on a build process of none. Zero. Nada.

This turned out to be enormously liberating. It felt very hands-on to write the actual HTML and CSS that will be delivered to end users, without any mediation. I felt like I was getting my hands into the soil of the site.

CSS has evolved so much in recent years—with features like calc() and custom properties—that you don’t have to use preprocessors like Sass. And vanilla JavaScript is powerful, fully-featured, and works across browsers without any compiling.

Don’t get me wrong—I totally understand why complicated pipelines are necessary for complicated websites. If you’re part of a large team, you probably need to have processes in place so that everyone can contribute to the codebase in a consistent way. The more complex that codebase is, the more technology you need to help you automate your work and catch errors before they go live.

But that set-up isn’t appropriate for every website. And all those tools and processes that are supposed to save time sometimes end up wasting time further down the road. Ever had to revisit a project after, say, six or twelve months? Maybe you just want to make one little change to the CSS. But you can’t because a dependency is broken. So you try to update it. But it relies on a different version of Node. Before you know it, you’re Bryan Cranston changing a light bulb. You should be tweaking one line of CSS but instead you’re battling entropy.

Whenever I’m tackling a problem in front-end development, I like to apply the principle of least power: choose the least powerful language suitable for a given purpose. A classic example would be using a simple HTML button element instead of trying to recreate all the native functionality of a button using a div with lashings of ARIA and JavaScript. This year, I realized that this same principle applies to build tools too.

Instead of reaching for all-singing all-dancing toolchain by default, I’m going to start with a boring baseline. If and when that becomes too painful or unwieldy, then I’ll throw in a task manager. But every time I add a dependency, I’ll be limiting the lifespan of the project.

My new year’s resolution for 2021 will be to go on a diet. No more weighty node_modules folders; just crispy and delicious HTML, CSS, and JavaScript.

Wednesday, December 9th, 2020

npm ruin dev | CSS-Tricks

Chris is gathering end-of-year thoughts from people in response to the question:

What is one thing you learned about building websites this year?

Here’s mine.

In 2020, I rediscovered the enjoyment of building a website with plain ol’ HTML, CSS, and JavaScript — no transpilin’, no compilin’, no build tools other than my hands on the keyboard.

Thursday, November 19th, 2020

Standardizing `select` And Beyond: The Past, Present And Future Of Native HTML Form Controls — Smashing Magazine

While a handful of form controls can be easily styled by CSS, like the button element, most form controls fall into a bucket of either requiring hacky CSS or are still unable to be styled at all by CSS.

Despite form controls no longer taking a style or technical dependency on the operating system and using modern rendering technology from the browser, developers are still unable to style some of the most used form control elements such as select. The root of this problem lies in the way the specification was originally written for form controls back in 1995.

Stephanie goes back in time to tell the history of form controls on the web, and how that history has led to our current frustrations:

The current state of working with controls on the modern web is that countless developer hours are being lost to rewriting controls from scratch, as custom elements due to a lack of flexibility in customizability and extensibility of native form controls. This is a massive gap in the web platform and has been for years. Finally, something is being done about it.

Amen!

Tuesday, October 20th, 2020

My chatbot is dead · Why yours should probably be too · Adrian Z

The upside to being a terrible procrastinator is that certain items on my to-do list, like, say, “build a chatbot”, will—given enough time—literally take care of themselves.

I ultimately feel like it has slowly turned into a fad. I got fooled by the trend, and as a by-product became part of the trend itself.

Monday, October 19th, 2020

Boring by default

More on battling entropy:

Ever needed to change “just a small thing” on an old page you build years ago? I recently had the pleasure and the simple task of changing some colors in CSS lead to a whole day of me wrangling with old deprecated Grunt tasks and trying to get the build task running.

The solution:

That’s why starting with HTML, CSS and JavaScript without the need to ever compile anything on your local machine is a good idea. Changing some colors on such a page would indeed only take minutes and not a whole day.

I like this mindset:

Be boring by default and enhance on the way.

Tuesday, October 13th, 2020

Modern JS is amazing. Modern JS is trash. | Go Make Things

My name is Jeremy Keith and I endorse this message:

I love the modern JS platform (the stuff the browser does for you), and hate modern JS tooling.