Tags: users

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Sunday, January 14th, 2018

A techie’s rough guide to GDPR — Cennydd Bowles

In this excerpt from his forthcoming book, Cennydd gives an overview of what GDPR will bring to the web. This legislation is like a charter of user’s rights, and things don’t look good for the surveillance kings of online advertising:

The black box will be forced open, and people will find it’s full of snakes.

Friday, November 25th, 2016

Turing Complete User

A superb 2012 essay by Olia Lialin. J.C.R. Licklider, Vannevar Bush, Ted Nelson, Douglas Engelbart, Don Norman, Lawrence Lessig, Jonathan Zittrain, Douglas Rushkoff and Cory Doctorow all make an appearance.

There’s a lot to think about here. I’m particular struck by the idea that calling people “users” isn’t necessarily the dehumanising Lakoffian language we think it is; users have power and control. If we stop treating people like users, we may end up infantilising and disempowering them.

But when you read it in a broader context, the denial of the word “user” in favor of “people” becomes dangerous. Being a User is the last reminder that there is, whether visible or not, a computer, a programmed system you use.

Thursday, October 6th, 2016

Down with the tool fetish - QuirksBlog

PPK responds in his typically strident way to posts by Tim and Bastian. I don’t agree with everything here, but I very much agree with this:

It’s not about what works for you. It’s about what works for your users.

If a very complicated set-up with seven brand-new libraries and frameworks and a bunch of other tools satisfies you completely as a web developer but slows your sites down to a crawl for your users, you’re doing it wrong.

If serving your users’ needs requires you to use other tools than the ones you’d really like to use, you should set your personal preferences aside, even though it may make you feel less good. You have a job to do.

But it’s worth remembering this caveat too.

Tuesday, June 30th, 2015

Why availability matters

A superb illustration of why playing the numbers game and dismissing even a small percentage of your potential audience could be disastrous.

It’s not 1% of people who always can’t see your site and 99% of people who always can. It’s 1% of visits. Almost all the people who don’t get your site correctly actually should have been able to. They don’t have JavaScript turned off. They’re not browsing on a WAP phone over a 2g connection from a shanty town. They’re you, in a cellar bar or a hotel room or waiting for the phone network to wake back up.

Monday, May 18th, 2015

100 words 057

It’s UX London week. That’s always a crazy busy time at Clearleft. But it’s also an opportunity. We have this sneaky tactic of kidnapping a speaker from UX London and making them give a workshop just for us. We did it a few years ago with Dave Grey and we got a fantastic few days of sketching out of it.

This time we grabbed Jeff Patton. He spent this afternoon locked in the auditorium at 68 Middle Street teaching us all about user story mapping. ‘Twas most enlightening and really helped validate some of the stuff we’ve been doing lately.

Friday, November 7th, 2014

Happy 1000th, Bridgy

The magnificent Brid.gy has 1000 accounts. Mazel tov!

This is probably single most important piece of software I’ve used this year: it has allowed me to turbo-charge my site, and feel truly independent. Thank you, Ryan (and Kyle), sincerely.

Thursday, March 28th, 2013

Our Incredible Journey

A collection of those appalling doublespeek announcements that sites and services give when they get acquired. You know the ones: they begin with “We’re excited to announce…” and end with people’s data being flushed down the toilet.

Tuesday, February 16th, 2010

Usability Testing: You are not your user. No matter how good you think you are.

A lesson from Google Buzz: a large sampling isn't always a representative sampling.

Thursday, July 16th, 2009

Make them Care! - a book by Joshua Porter

Josh is writing another book. Part copywriting manifesto, part psychology handbook, part design manual.

Wednesday, November 26th, 2008

Helvetireader

Jon's helvetican theme for Google Reader.

Tuesday, July 22nd, 2008

disambiguity - » The general public myth (or, the whole world is not your user)

So, so true ...if you design for everyone, you design for no-one.