Tags: ux

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Thursday, June 30th, 2022

Negative

I no longer have Covid. I am released from isolation.

Alas, my negative diagnosis came too late for me to make it to UX London. But that’s okay—by the third and final day of the event, everything was running smooth like buttah! Had I shown up, I would’ve just got in the way. The Clearleft crew ran the event like a well-oiled machine.

I am in the coronaclear just in time to go away for a week. My original thinking was this would be my post-UX-London break to rest up for a while, but it turns out I’ve been getting plenty of rest during UX London.

I’m heading to the west coast of Ireland for The Willie Clancy Summer School, a trad music pilgrimage.

Jessica and I last went to Willie Week in 2019. We had a great time and I distinctly remember thinking “I’m definitely coming back next year!”

Well, a global pandemic put paid to that. The event ran online for the past two years. But now that it’s back for real, I wouldn’t miss it for the world.

My mandolin and I are bound for Miltown Malbay!

Tuesday, June 28th, 2022

UX FOMO

Today is the first day of UX London 2022 …and I’m not there. Stoopid Covid.

I’m still testing positive although I’m almost certainly near the end of my infection. But I don’t want to take any chances. Much as I hate to miss out on UX London, I would hate passing this on even more. So my isolation continues.

Chris jumped in at the last minute to do the hosting duties—thanks, Chris!

From the buzz I’m seeing on Twitter, it sounds like everything is going just great without me, which is great to see. Still, I’m experiencing plenty of FOMO—even more than the usual levels of FOMO I’d have when there’s a great conference happening that I’m not at.

To be honest, nearly all of my work on UX London was completed before the event. My number one task was putting the line-up together, and I have to say, I think I nailed it.

If I were there to host the event, it would mostly be for selfish reasons. I’d get a real kick out of introducing each one of the superb speakers. I’d probably get very tedious, repeatedly saying “Oh, you’re going to love this next one!” followed by “Wasn’t that great‽”

But UX London isn’t about me. It’s about the inspiring talks and practical workshops.

I wish I were there to experience it in person but I can still bask in the glow of a job well done, hearing how much people are enjoying the event.

Wednesday, May 25th, 2022

Alt writing

I made the website for this year’s UX London by hand.

Well, that’s not entirely true. There’s exactly one build tool involved. I’m using Sergey to include global elements—the header and footer—something that’s still not possible in HTML.

So it’s minium viable static site generation rather than actual static files. It’s still very hands-on though and I enjoy that a lot; editing HTML and CSS directly without intermediary tools.

When I update the site, it’s usually to add a new speaker to the line-up (well, not any more now that the line up is complete). That involves marking up their bio and talk description. I also create a couple of different sized versions of their headshot to use with srcset. And of course I write an alt attribute to accompany that image.

By the way, Jake has an excellent article on writing alt text that uses the specific example of a conference site. It raises some very thought-provoking questions.

I enjoy writing alt text. I recently described how I updated my posting interface here on my own site to put a textarea for alt text front and centre for my notes with photos. Since then I’ve been enjoying the creative challenge of writing useful—but also evocative—alt text.

Some recent examples:

But when I was writing the alt text for the headshots on the UX London site, I started to feel a little disheartened. The more speakers were added to the line-up, the more I felt like I was repeating myself with the alt text. After a while they all seemed to be some variation on “This person looking at the camera, smiling” with maybe some detail on their hair or clothing.

  • Videha Sharma
    The beaming bearded face of Videha standing in front of the beautiful landscape of a riverbank.
  • Candi Williams
    Candi working on her laptop, looking at the camera with a smile.
  • Emma Parnell
    Emma smiling against a yellow background. She’s wearing glasses and has long straight hair.
  • John Bevan
    A monochrome portrait of John with a wry smile on his face, wearing a black turtleneck in the clichéd design tradition.
  • Laura Yarrow
    Laura smiling, wearing a chartreuse coloured top.
  • Adekunle Oduye
    A profile shot of Adekunle wearing a jacket and baseball cap standing outside.

The more speakers were added to the line-up, the harder I found it not to repeat myself. I wondered if this was all going to sound very same-y to anyone hearing them read aloud.

But then I realised, “Wait …these are kind of same-y images.”

By the very nature of the images—headshots of speakers—there wasn’t ever going to be that much visual variation. The experience of a sighted person looking at a page full of speakers is that after a while the images kind of blend together. So if the alt text also starts to sound a bit repetitive after a while, maybe that’s not such a bad thing. A screen reader user would be getting an equivalent experience.

That doesn’t mean it’s okay to have the same alt text for each image—they are all still different. But after I had that realisation I stopped being too hard on myself if I couldn’t come up with a completely new and original way to write the alt text.

And, I remind myself, writing alt text is like any other kind of writing. The more you do it, the better you get.

Tuesday, May 24th, 2022

The complete line-up for UX London

The line-up for UX London is now complete!

Two thematically-linked talks have been added to day one. Emma Parnell will be talking about the work she did with NHS Digital on the booking service for Covid-19 vaccinations. Videha Sharma—an NHS surgeon!—will be talking about co-designing and prototyping in healthcare.

There’s a bunch of new additions to day three. Amir Ansari will be talking about design systems in an enterprise setting and there’ll be two different workshops on design systems from John Bevan and Julia Belling.

But don’t worry; if design systems aren’t your jam, you’ve got options. Also on day three, Alastair Somerville will be getting tactile in his workshop on sensory UX. And Trenton Moss will be sharing his mind-control tricks in his workshop, “How to sell in your work to anyone.”

You can peruse the full schedule at your leisure. But don’t wait too long before getting your tickets. Standard pricing ends in ten days on Friday, June 3rd.

And don’t forget, you get quite a discount when you buy five or more tickets at a time so bring the whole team. UX London should be your off-site.

Wednesday, May 18th, 2022

UX London should be your off-site

Check out the line up for this year’s UX London. I know I’m biased, but damn! That’s objectively an excellent roster of smart, interesting people.

When I was first putting that page together I had the name of each speaker followed by their job title and company. But when I stopped and thought about it—not to be too blunt—I realised “who cares?”. What matters is what they’ll be talking about.

And, wow, what they’ll be talking about sounds great! Designing for your international audiences, designing with the autistic community, how to win stakeholders and influence processes, the importance of clear writing in product development, designing good services, design systems for humans, and more. Not to mention workshops like designing your own research methods for a very diverse audience, writing for people who hate writing, and harnessing design systems.

You can peruse the schedule—which is almost complete now—to get a feel for how each day will flow.

But I’m not just excited about this year’s UX London because of the great talks and workshops. I’m also really, really excited at the prospect of gathering together—in person!—over the course of three days with my peers. That means meeting new and interesting people, but frankly, it’s going to be just as wonderful to hang out with my co-workers.

Clearleft has been a remote-only company for the past two years. We’ve still got our studio and people can go there if they like (but no pressure). It’s all gone better than I thought it would given how much of an in-person culture we had before the pandemic hit. But it does mean that it’s rare for us all to be together in the same place (if you don’t count Zoom as a place).

UX London is going to be like our off-site. Everyone from Clearleft is going to be there, regardless of whether “UX” or “design” appears in their job title. I know that the talks will resonate regardless. When I was putting the line-up together I made sure that all the talks would have general appeal, regardless of whether you were a researcher, a content designer, a product designer, a product manager, or anything else.

I’m guessing that the last two years have been, shall we say, interesting at your workplace too. And even if you’ve also been adapting well to remote work, I think you’ll agree that the value of having off-site gatherings has increased tenfold.

So do what we’re doing. Make UX London your off-site gathering. It’ll be a terrific three-day gathering in the sunshine in London from Tuesday, June 28th to Thursday, June 30th at the bright and airy Tobacco Dock.

If you need to convince your boss, I’ve supplied a list of reasons to attend. But you should get your tickets soon—standard pricing ends in just over two weeks on Friday, June 3rd. After that there’ll only be last-chance tickets available.

Thursday, May 5th, 2022

Even more UX London speaker updates

I’ve added five more faces to the UX London line-up.

Irina Rusakova will be giving a talk on day one, the day that focuses on research. Her talk on designing with the autistic community is one I’m really looking forward to.

Also on day one, my friend and former Clearleftie Cennydd Bowles will be giving a workshop called “What could go wrong?” He literally wrote the book on ethical design.

Day two is all about creation. My co-worker Chris How will be speaking. “Nepotism!” you cry! But no, Chris is speaking because I had the chance to his talk—called “Unexpectedly obvious”—and I thought “that’s perfect for UX London!”:

Let him take you on a journey through time and across the globe sharing stories of designs that solve problems in elegant if unusual ways.

Also on day two, you’ve got two additional workshops. Lou Downe will be running a workshop on designing good services, and Giles Turnbull will be running a workshop called “Writing for people who hate writing.”

I love that title! Usually when I contact speakers I don’t necessarily have a specific talk or workshop in mind, but I knew that I wanted that particular workshop from Giles.

When I wrote to Giles to ask come and speak, I began by telling how much I enjoy his blog—I’m a long-time suscriber to his RSS feed. He responded and said that he also reads my blog—we’re blog buddies! (That’s a terrible term but there should be a word for people who “know” each other only through reading each other’s websites.)

Anyway, that’s another little treasure trove of speakers added to the UX London roster:

That’s nineteen speakers already and we’re not done yet—expect further speaker announcements soon. But don’t wait on those announcements before getting your ticket. Get yours now!

Monday, April 25th, 2022

UI Pattern: Natural Language Form

I only just found this article about those “mad libs” style forms that I started with Huffduffer.

Wednesday, April 20th, 2022

More UX London speaker updates

It wasn’t that long ago that I told you about some of the speakers that have been added to the line-up for UX London in June: Steph Troeth, Heldiney Pereira, Lauren Pope, Laura Yarrow, and Inayaili León. Well, now I’ve got another five speakers to tell you about!

Aleks Melnikova will be giving a workshop on day one, June 28th—that’s the day with a focus on research.

Stephanie Marsh—who literally wrote the book on user research—will also be giving a workshop that day.

Before those workshops though, you’ll get to hear a talk from the one and only Kat Zhou, the creator of Design Ethically. By the way, you can hear Kat talking about deceptive design in a BBC radio documentary.

Day two has a focus on content design so who better to deliver a workshop than Sarah Winters, author of the Content Design book.

Finally, on day three—with its focus on design systems—I’m thrilled to announce that Adekunle Oduye will be giving a talk. He too is an author. He co-wrote the Design Engineering Handbook. I also had the pleasure of talking to Adekunle for an episode of the Clearleft podcast on design engineering.

So that’s another five excellent speakers added to the line-up:

That’s a total of fifteen speakers so far with more on the way. And I’ll be updating the site with more in-depth descriptions of the talks and workshops soon.

If you haven’t yet got your ticket for UX London, grab one now. You can buy tickets for individual days, or to get the full experience and the most value, get a ticket for all three days.

Tuesday, April 19th, 2022

Upcoming events

I see that Russell is planning to bring back Interesting this year. This makes me happy. Just seeing the return of in-person gatherings—run safely—is giving me life.

I don’t think I’m alone in this. I think that lots of people are yearning for some in-person contact after two years of online events. The good news is that there are some excellent in-person web conferences on the horizon.

Beyond Tellerrand is back in Düsseldorf on May 2nd and 3rd. Marc ran some of the best online events during lockdown with his Stay Curious cafés, but there’s nothing beats the atmosphere of Beyond Tellerrand on its home turf.

If you can’t make it Düsseldorf—I probably can’t because I’m getting my passport renewed right now—there’s All Day Hey in Leeds on May 5th. Harry has put a terrific line-up together for this one-day, very affordable event.

June is shaping up to be a good month for events too. First of all, there’s CSS Day in Amsterdam on June 9th and 10th. I really, really like this event. I’m not just saying that because I’m speaking at this year’s CSS Day. I just love the way that the conference treats CSS with respect. If you self-identigy as a CSS person, then this is the opportunity to be with your people.

But again, if you can’t make it Amsterdam, never fear. The Pixel Pioneers conference returns to Bristol on June 10th. Another one-day event in the UK with a great line-up.

Finally, there’s the big one at the end of June. UX London runs from June 28th to June 30th:

Bringing the UX community back together

Yes, I’m biased because I’m curating the line-up but this is shaping up to be unmissable! It’s going to be so good to gather with our peers and get our brains filled by the finest of design minds.

Tuesday, April 5th, 2022

UX London speaker updates

If you’ve signed up to the UX London newsletter then this won’t be news to you, but more speakers have been added to the line-up.

Steph Troeth will be giving a workshop on day one. That’s the day with a strong focus on research, and when it comes to design research, Steph is unbeatable. You can hear some of her words of wisdom in an episode of the Clearleft podcast all about design research.

Heldiney Pereira will be speaking on day two. That’s the day with a focus on content design. Heldiney previously spoke at our Content By Design event and it was terrific—his perspective on content design as a product designer is invaluable.

Lauren Pope will also be on day two. She’ll be giving a workshop. She recently launched a really useful content audit toolkit and she’ll be bringing that expertise to her UX London workshop.

Day three is going to have a focus on design systems (and associated disciplines like design engineering and design ops). Both Laura Yarrow and Inayaili León will be giving talks on that day. You can expect some exciting war stories from the design system trenches of HM Land Registry and GitHub.

I’ve got some more speakers confirmed but I’m going to be a tease and make you wait a little longer for those names. But check out the line-up so far! This going to be such an excellent event (I know I’m biased, but really, look at that line-up!).

June 28th to 30th. Tobacco Dock, London. Get your ticket if you haven’t already.

Wednesday, March 30th, 2022

Eventing

In person events are like buses. You go two years without one and then three come along at once.

My buffer is overflowing from experiencing three back-to-back events. Best of all, my participation was different each time.

First of all, there was Leading Design New York, where I was the host. The event was superb, although it’s a bit of a shame I didn’t have any time to properly experience Manhattan. I wasn’t able to do any touristy things or meet up with my friends who live in the city. Still the trip was well worth it.

Right after I got back from New York, I took the train to Edinburgh for the Design It Build It conference where I was a speaker. It was a good event. I particularly enjoyed Rafaela Ferro talk on accessibility. The last time I spoke at DIBI was 2011(!) so it was great to make a return visit. I liked that the audience was seated cabaret style. That felt safer than classroom-style seating, allowing more space between people. At the same time, it felt more social, encouraging more interaction between attendees. I met some really interesting people.

I got from Edinburgh just in time for UX Camp Brighton on the weekend, where I was an attendee. I felt like a bit of a moocher not giving a presentation, but I really, really enjoyed every session I attended. It’s been a long time since I’ve been at a Barcamp-style event—probably the last Indie Web Camp I attended, whenever that was. I’d forgotten how well the format works.

But even with all these in-person events, online events aren’t going anywhere anytime soon. Yesterday I started hosting the online portion of Leading Design New York and I’ll be doing it again today. The post-talk discussions with Julia and Lisa are lots of fun!

So in the space of just of a couple of weeks I’ve been a host, a speaker, and an attendee. Now it’s time for me to get my head back into one other event role: conference curator. No more buses/events are on the way for the next while, so I’m going to be fully devoted to organising the line-up for UX London 2022. Exciting!

Thursday, February 24th, 2022

The web is overrun and pop-up blockers haven’t worked in years

The technical challenge in blocking modern pop-ups is bigger than the pop-ups of the past decades. However, it’s long overdue that web browsers step up and act to protect their users’ interests. Pop-ups, pop-overs, interstitials, modal dialogs, whatever you want to call them! It’s time to ban them from the web again! At least immediately after a page load.

Wednesday, February 23rd, 2022

Curating UX London 2022

The first speakers are live on the UX London 2022 site! There are only five people announced for now—just enough to give you a flavour of what to expect. There will be many, many more.

Putting together the line-up of a three-day event is quite challenging, but kind of fun too. On the one hand, each day should be able to stand alone. After all, there are one-day tickets available. On the other hand, it should feel like one cohesive conference, not three separate events.

I’ve decided to structure the three days to somewhat mimic the design process…

The first day is all about planning and preparation. This is like the first diamond in the double-diamond process: building the right thing. That means plenty of emphasis on research.

The second day is about creation and execution. It’s like that second diamond: building the thing right. This could cover potentially everything but this year the focus will be on content design.

The third day is like the third diamond in the double dia— no, wait. The third day is about growing, scaling, and maintaining design. That means there’ll be quite an emphasis on topics like design systems and design engineering, maybe design ops.

But none of the days will be exclusively about a single topic. There are evergreen topics that apply throughout the process: product design, design ethics, inclusive design.

It’s a lot to juggle! But I’m managing to overcome choice paralysis and assemble a very exciting line-up indeed. Trust me—you won’t want to miss this!

Early bird tickets are available until February 28th. That’s just a few days away. I recommend getting your tickets now—you won’t regret it!

Quite a few people are bringing their entire teams, which is perfect. UX London can be both an educational experience and a team-bonding exercise. Let’s face it, it’s been too long since any of us have had a good off-site.

If you’re one of those lucky people who’s coming along (or if you’re planning to), I’m curious: given the themes mentioned above, are there specific topics that you’d hope to see covered? Drop me a line and let me know.

Also, if you read the description of the event and think “Oh, I know the perfect speaker!” then I’d love to hear from you. Maybe that speaker is you. (Although, cards on the table; if you look like me—another middle-age white man—I may take some convincing.)

Right. Time to get back to my crazy wall of conference curation.

Saturday, February 19th, 2022

Code & Pixels

This forthcoming podcast about design engineering sounds like my cup of tea!

Tuesday, February 15th, 2022

Canned web development — Jeremy Wagner

Our mental model for how we build for the web is too reliant on canned solutions to unique problems.

This is very perceptive indeed.

Compounding this problem is that too few boot camps are preparing new web developers to think critically about what problems are best solved by JavaScript and which aren’t — and that those problems that are best solved by JavaScript can be solved without engaging in frivolous framework whataboutism. The question developers should ask more often when grappling with framework shortcomings shouldn’t be “what about that other framework?”, but rather “what’s best for the user experience?”.

Tuesday, February 8th, 2022

Announcing UX London 2022

For the past two years, all of Clearleft’s events have been online. Like everyone else running conferences, we had to pivot in the face of The Situation.

In hindsight, it’s remarkable how well those online events went. This was new territory for everyone—speakers, attendees, and organisers.

UX Fest was a real highlight. I had the pleasure of hosting the event, giving it my Woganesque best. It was hard work, but it paid off.

Still, it’s not quite the same as gathering together with your peers in one place for a shared collective experience. I’ve really been missing in-person events (and from what I’ve seen in people’s end-of-year blog posts, I’m not alone).

That’s why I’m absolutely thrilled that UX London is back in 2022! Save the dates; June 28th to 30th. We’ve got a new venue too: the supremely cool Tobacco Dock.

This is going to be a summertime festival of design. It’ll be thought-provoking, practical, fun, and above all, safe.

It feels kind of weird to be planning an in-person event now, when we’re just emerging from The Omicron Variant, but putting on UX London 2022 isn’t just an act of optimism. It’s a calculated move. While nothing is certain, late June 2022 should be the perfect time to safely gather the UX community again.

It’s a particularly exciting event for me. Not only will I be hosting it, this time I’m also curating the line-up.

I’ve curated conference line-ups before: dConstruct, Responsive Day Out, and Patterns Day. But those were all one-day events. UX London is three times as big!

It’s a lot of pressure, but I’m already extremely excited about the line-up. If my plan comes together, this is going to be an unmissable collection of mindbombs. I’ve already got some speakers confirmed so keep an eye on the website, Twitter or sign up for the newsletter to get the announcements as when they happen.

The format of UX London has been honed over the years. I think it’s got just the right balance.

Each day has a morning of inspiring talks—a mixture of big-picture keynotes and punchy shorter case studies. The talks are all on a single track; everyone shares that experience. Then, after lunch, there’s an afternoon of half-day workshops. Those happen in parallel, so you choose which workshop you want to attend.

I think this mixture of the inspirational and the practical is the perfect blend. Your boss can send you to UX London knowing that you’re going to learn valuable new skills, but you’ll also leave with your mind expanded by new ideas.

Like I said, I’m excited!

Naturally, I’m nervous too. Putting on an event is a risky endeavour at the best times. Putting an event after a two-year pandemic is even more uncertain. What if no one comes? Maybe people aren’t ready to return to in-person events. But I can equally imagine the opposite situation. Maybe people are craving a community gathering after two years of sitting in front of screens. That’s definitely how I’m feeling.

If you’re feeling the same, then join me in London in June. Tickets are on sale now. You can get three-day early-bird pass, or you can buy a ticket for an individual day. But I hope you’ll join me for the whole event—I can’t wait to see you there!

Saturday, February 5th, 2022

Software Paper Cuts · Matthew Bischoff

Running up against a paper cut bug feels a little bit like getting a physical one: not the end of the world, but certainly unpleasant. These types of tiny annoyances accrete over time, especially when no one is paying attention to them. In a single day of using my phone, I encounter dozens of these minor bugs that each annoy me just a little bit, making the task I’m trying to accomplish just a little bit more complicated.

Monday, January 31st, 2022

Science Fiction-Media in Transition

Chip Delaney and Octavia Butler on a panel together in 1998 when hypertext and “cyberspace” are in the air. Here’s Octavia Butler on her process (which reminds me of when I’m preparing a conference talk):

I generally have four or five books open around the house—I live alone; I can do this—and they are not books on the same subject. They don’t relate to each other in any particular way, and the ideas they present bounce off one another. And I like this effect. I also listen to audio-books, and I’ll go out for my morning walk with tapes from two very different audio-books, and let those ideas bounce off each other, simmer, reproduce in some odd way, so that I come up with ideas that I might not have come up with if I had simply stuck to one book until I was done with it and then gone and picked up another.

So, I guess, in that way, I’m using a kind of primitive hypertext.

Saturday, December 11th, 2021

Help Users Accomplish What They Came For - CSS-Tricks

If I were to point out one thing that people can do to make their website better, it is to take a moment to think about the most crucial actions that we want our users to be able to do on a page and make them as easy and accessible as possible.

All visual effects, fancy graphics, beautiful interactions, and tracking scripts should come second.

Wise words from Anna.

I hope that progressive enhancement doesn’t become yet another buzzword and that you really take a moment to help the user accomplish what they came for.