Tags: work

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Thursday, November 16th, 2017

The Burden of Precision | Daniel T. Eden, Designer

I think Dan is on to something here—design tools that offer pixel perfection at an early stage are setting us up for disappointment and frustration. Broad brushstrokes early on, followed by more precise tinkering later, feels like a more sensible approach.

With the help of a robust and comprehensive design system, I am certain that we could design in much broader strokes, and concentrate on making the finished product, rather than our design outputs, highly precise and reflective of our ideal.

Wednesday, November 15th, 2017

What is a Progressive Web App?

It seems like any new field goes through an inevitable growth spurt that involves “defining the damn thing.” For the first few years of the IA Summit, every second presentation seemed to be about defining what Information Architecture actually is. See also: UX. See also: Content Strategy.

Now it seems to be happening with Progressive Web Apps …which is odd, considering the damn thing is defined damn well.

I’ve written before about the naming of Progressive Web Apps. On the whole, I think it’s a pretty good term, especially if you’re trying to convince the marketing team.

Regardless of the specifics of the name, what I like about Progressive Web Apps is that they have a clear definition. It reminds me of Responsive Web Design. Whatever you think of that name, it comes with a clear list of requirements:

  1. A fluid layout,
  2. Fluid images, and
  3. Media queries.

Likewise, Progressive Web Apps consist of:

  1. HTTPS,
  2. A service worker, and
  3. A Web App Manifest.

There’s more you can do in addition to that (just as there’s plenty more you can do on a responsive site), but the core definition is nice and clear.

Except, for some reason, that clarity is being lost.

Here’s a post by Ben Halpern called What the heck is a “Progressive Web App”? Seriously.

I have a really hard time describing what a progressive web app actually is.

He points to Google’s intro to Progressive Web Apps:

Progressive Web Apps are user experiences that have the reach of the web, and are:

  • Reliable - Load instantly and never show the downasaur, even in uncertain network conditions.
  • Fast - Respond quickly to user interactions with silky smooth animations and no janky scrolling.
  • Engaging - Feel like a natural app on the device, with an immersive user experience.

Those are great descriptions of the benefits of Progressive Web Apps. Perfect material for convincing your clients or your boss. But that appears on developers.google.com …surely it would be more beneficial for that audience to know the technologies that comprise Progressive Web Apps?

Ben Halpern again:

Google’s continued use of the term “quality” in describing things leaves me with a ton of confusion. It really seems like they want PWA to be a general term that doesn’t imply any particular implementation, and have it be focused around the user experience, but all I see over the web is confusion as to what they mean by these things. My website is already “engaging” and “immersive”, does that mean it’s a PWA?

I think it’s important to use the right language for the right audience.

If you’re talking to the business people, tell them about the return on investment you get from Progressive Web Apps.

If you’re talking to the marketing people, tell them about the experiential benefits of Progressive Web Apps.

But if you’re talking to developers, tell them that a Progressive Web App is a website served over HTTPS with a service worker and manifest file.

Relative Requirements – CSS Wizardry

I really like this exercise by Harry. I’ve done similar kinds of grading using dot-voting in the past. It feels like an early step to establishing design principles: “this over that.”

By deciding what we value up-front, we have an agreement that we can look back on in order to help us settle these conflicts and get us back on track again.

Relative Requirements remove the personal aspect of these disagreements and instead focuses on more objective agreements that we made as a team.

Monday, November 13th, 2017

Post Pinging and Webmentions at Midlands Maidens Nottingham Escorts

Okay, this is somewhat odd …it looked like I was getting spam webmentions from an escort agency to an old post of mine. It turns out that technically it’s not spam—they’re genuinely linking to my post from this post on their blog which is actually about webmentions.

And that, your honour, is how this site ended up in my browser history.

Thursday, November 9th, 2017

Jeremy Keith on Evaluating Technology at SmashingConf Barcelona 2017 on Vimeo

I think this is the best delivery of this talk I’ve ever given. It was something about being in that wonderful venue.

I got quite worked up around the the 32 minute mark.

Wednesday, November 8th, 2017

Inside Design: Clearleft

A profile of Clearleft from the nice people at InVision.

Although there is this:

The Art of Comments | CSS-Tricks

Great advice on writing sensible comments in your code.

Monday, November 6th, 2017

Installing Progressive Web Apps

When I was testing the dConstruct Audio Archive—which is now a Progressive Web App—I noticed some interesting changes in how Chrome on Android offers the “add to home screen” prompt.

It used to literally say “add to home screen.”

Getting the “add to home screen” prompt for https://huffduffer.com/ on Android Chrome. And there’s the “add to home screen” prompt for https://html5forwebdesigners.com/ HTTPS + manifest.json + Service Worker = “Add to Home Screen” prompt. Add to home screen.

Now it simply says “add.”

The dConstruct Audio Archive is now a Progressive Web App

I vaguely remember there being some talk of changing the labelling, but I could’ve sworn it was going to change to “install”. I’ve got to be honest, just having the word “add” doesn’t seem to provide much context. Based on the quick’n’dirty usability testing I did with some co-workers, it just made things confusing. “Add what?” “What am I adding?”

Additionally, the prompt appeared immediately on the first visit to the site. I thought there was supposed to be an added “engagement” metric in order for the prompt to appear; that the user needs to visit the site more than once.

You’d think I’d be happy that users will be presented with the home-screen prompt immediately, but based on the behaviour I saw, I’m not sure it’s a good thing. Here’s what I observed:

  1. The user types the URL archive.dconstruct.org into the address bar.
  2. The site loads.
  3. The home-screen prompt slides up from the bottom of the screen.
  4. The user immediately moves to dismiss the prompt (cue me interjecting “Don’t close that!”).

This behaviour is entirely unsurprising for three reasons:

  1. We web designers and web developers have trained users to dismiss overlays and pop-ups if they actually want to get to the content. Nobody’s going to bother to actually read the prompt if there’s a 99% chance it’s going to say “Sign up to our newsletter!” or “Take our survey!”.
  2. The prompt appears below the “line of death” so there’s no way to tell it’s a browser or OS-level dialogue rather than a JavaScript-driven pop-up from the site.
  3. Because the prompt now appears on the first visit, no trust has been established between the user and the site. If the prompt only appeared on later visits (or later navigations during the first visit) perhaps it would stand a greater chance of survival.

It’s still possible to add a Progressive Web App to the home screen, but the option to do that is hidden behind the mysterious three-dots-vertically-stacked icon (I propose we call this the shish kebab icon to distinguish it from the equally impenetrable hamburger icon).

I was chatting with Andreas from Mozilla at the View Source conference last week, and he was filling me in on how Firefox on Android does the add-to-homescreen flow. Instead of a one-time prompt, they’ve added a persistent icon above the “line of death” (the icon is a combination of a house and a plus symbol).

When a Firefox 58 user arrives on a website that is served over HTTPS and has a valid manifest, a subtle badge will appear in the address bar: when tapped, an “Add to Home screen” confirmation dialog will slide in, through which the web app can be added to the Android home screen.

This kind of badging also has issues (without the explicit text “add to home screen”, the user doesn’t know what the icon does), but I think a more persistently visible option like this works better than the a one-time prompt.

Firefox is following the lead of the badging approach pioneered by the Samsung Internet browser. It provides a plus symbol that, when pressed, reveals the options to add to home screen or simply bookmark.

What does it mean to be an App?

I don’t think Chrome for Android has any plans for this kind of badging, but they are working on letting the site authors provide their own prompts. I’m not sure this is such a good idea, given our history of abusing pop-ups and overlays.

Sadly, I feel that any solution that relies on an unrequested overlay is doomed. That’s on us. The way we’ve turned browsing the web—especially on mobile—into a frustrating chore of dismissing unwanted overlays is a classic tragedy of the commons. We blew it. Users don’t trust unrequested overlays, and I can’t blame them.

For what it’s worth, my opinion is that ambient badging is a better user experience than one-time prompts. That opinion is informed by a meagre amount of testing though. I’d love to hear from anyone who’s been doing more detailed usability testing of both approaches. I assume that Google, Mozilla, and Samsung are doing this kind of testing, and it would be really great to see the data from that (hint, hint).

But it might well be that ambient badging is just too subtle to even be noticed by the user.

On one end of the scale you’ve got the intrusiveness of an add-to-home-screen prompt, but on the other end of the scale you’ve got the discoverability problem of a subtle badge icon. I wonder if there might be a compromise solution—maybe a badge icon that pulses or glows on the first or second visit?

Of course that would also need to be thoroughly tested.

Thursday, November 2nd, 2017

The dConstruct Audio Archive works offline

The dConstruct conference is as old as Clearleft itself. We put on the first event back in 2005, the year of our founding. The last dConstruct was in 2015. It had a good run.

I’m really proud of the three years I ran the show—2012, 2013, and 2014—and I have great memories from each event. I’m inordinately pleased that the individual websites are still online after all these years. I’m equally pleased with the dConstruct audio archive that we put online in 2012. Now that the event itself is no longer running, it truly is an archive—a treasury of voices from the past.

I think that these kinds of online archives are eminently suitable for some offline design. So I’ve added a service worker script to the dConstruct archive.

Caching

To start with, there’s the no-brainer: as soon as someone hits the website, pre-cache static assets like CSS, JavaScript, the logo, and icon images. Now subsequent page loads will be quicker—those assets are taken straight from the cache.

But what about the individual pages? For something like Resilient Web Design—another site that won’t be updated—I pre-cache everything. I could do that with the dConstruct archive. All of the pages with all of the images add up to less than two megabytes; the entire site weighs less than a single page on Wired.com or The Verge.

In the end, I decided to go with a cache-as-you-go strategy. Every time a page or an image is fetched from the network, it is immediately put in a cache. The next time that page or image is requested, the file is served from that cache instead of the network.

Here’s the logic for fetch requests:

  1. First, look to see if the file is in a cache. If it is, great! Serve that.
  2. If the file isn’t in a cache, make a network request and serve the response …but put a copy of a file in the cache.
  3. The next time that file is requested, go to step one.

Save for offline

That caching strategy works great for pages, images, and other assets. But there’s one kind of file on the dConstruct archive that’s a bit different: the audio files. They can be fairly big, so I don’t want to cache those unless the user specifically requests it.

If you end up on the page for a particular talk, and your browser supports service workers, you’ll get an additional UI element in the list of options: a toggle to “save offline” (under the hood, it’s a checkbox). If you activate that option, then the audio file gets put into a cache.

Now if you lose your network connection while browsing the site, you’ll get a custom offline page with the option to listen to any audio files you saved for offline listening. You’ll also see this collection of talks on the homepage, regardless of whether you’ve got an internet connection or not.

So if you’ve got a long plane journey ahead of you, have a browse around the dConstruct archive and select some talks for your offline listening pleasure.

Or just enjoy the speediness of browsing the site.

Turning another website into a Progressive Web App.

Tuesday, October 31st, 2017

Airplanes and Ashtrays – CSS Wizardry

Whenever you plan or design a system, you need to build in your own ashtrays—a codified way of dealing with the inevitability of somebody doing the wrong thing. Think of what your ideal scenario is—how do you want people to use whatever you’re building—and then try to identify any aspects of it which may be overly opinionated, prescriptive, or restrictive. Then try to preempt how people might try to avoid or circumvent these rules, and work back from there until you can design a safe middle-ground into your framework that can accept these deviations in the safest, least destructive way possible.

Netflix functions without client-side React, and it’s a good thing - JakeArchibald.com

A great bucketload of common sense from Jake:

Rather than copying bad examples from the history of native apps, where everything is delivered in one big lump, we should be doing a little with a little, then getting a little more and doing a little more, repeating until complete. Think about the things users are going to do when they first arrive, and deliver that. Especially consider those most-likely to arrive with empty caches.

And here’s a good way of thinking about that:

I’m a fan of progressive enhancement as it puts you in this mindset. Continually do as much as you can with what you’ve got.

All too often, saying “use the right tool for the job” is interpreted as “don’t use that tool!” but as Jake reminds us, the sign of a really good tool is its ability to adapt instead of demanding rigid usage:

Netflix uses React on the client and server, but they identified that the client-side portion wasn’t needed for the first interaction, so they leaned on what the browser can already do, and deferred client-side React. The story isn’t that they’re abandoning React, it’s that they’re able to defer it on the client until it’s was needed. React folks should be championing this as a feature.

Sunday, October 29th, 2017

Can You Afford It?: Real-world Web Performance Budgets – Infrequently Noted

Alex looks at the mindset and approaches you need to adopt to make a performant site. There’s some great advice in here for setting performance budgets for JavaScript.

JavaScript is the single most expensive part of any page in ways that are a function of both network capacity and device speed. For developers and decision makers with fast phones on fast networks this is a double-whammy of hidden costs.

Friday, October 27th, 2017

Transpiled for-of Loops are Bad for the Client - daverupert.com

This story is just a personal reminder for me to repeatedly question what our tools spit out. I don’t want to be the neophobe in the room but I sometimes wonder if we’re living in a collective delusion that the current toolchain is great when it’s really just morbidly complex. More JavaScript to fix JavaScript concerns the hell out of me.

Yes! Even if you’re not interested in the details of Dave’s story of JavaScript optimisation, be sure to read his conclusion.

I am responsible for the code that goes into the machine, I do not want to shirk the responsibility of what comes out. Blind faith in tools to fix our problems is a risky choice. Maybe “risky” is the wrong word, but it certainly seems that we move the cost of our compromises to the client and we, speaking from personal experience, rarely inspect the results.

Monday, October 23rd, 2017

Voice Guidelines | Clearleft

I love what Ben is doing with this single-serving site (similar to my design principles collection)—it’s a collection of handy links and resources around voice UI:

Designing a voice interface? Here’s a useful list of lists: as many guiding principles as we could find, all in one place. List compiled and edited by Ben Sauer @bensauer.

BONUS ITEM: Have him run a voice workshop for you!

Sunday, October 22nd, 2017

Pattern Libraries, Performance, and Progressive Web Apps

Ever since its founding in 2005, Clearleft has been laser-focused on user experience design.

But we’ve always maintained a strong front-end development arm. The front-end development work at Clearleft is always in service of design. Over the years we’ve built up a wealth of expertise on using HTML, CSS, and JavaScript to make better user experiences.

Recently we’ve been doing a lot of strategic design work—the really in-depth long-term engagements that begin with research and continue through to design consultancy and collaboration. That means we’ve got availability for front-end development work. Whether it’s consultancy or production work you’re looking for, this could be a good opportunity for us to work together.

There are three particular areas of front-end expertise we’re obsessed with…

Pattern Libraries

We caught the design systems bug years ago, way back when Natalie started pioneering pattern libraries as our primary deliverable (or pattern portfolios, as we called them then). This approach has proven effective time and time again. We’ve spent years now refining our workflow and thinking around modular design. Fractal is the natural expression of this obsession. Danielle and Mark have been working flat-out on version 2. They’re very eager to share everything they’ve learned along the way …and help others put together solid pattern libraries.

Danielle Huntrods Mark Perkins

Performance

Thinking about it, it’s no surprise that we’re crazy about performance at Clearleft. Like I said, our focus on user experience, and when it comes to user experience on the web, nothing but nothing is more important than performance. The good news is that the majority of performance fixes can be done on the front end—images, scripts, fonts …it’s remarkable how much a good front-end overhaul can make to the bottom line. That’s what Graham has been obsessing over.

Graham Smith

Progressive Web Apps

Over the years I’ve found myself getting swept up in exciting new technologies on the web. When Clearleft first formed, my head was deep into DOM Scripting and Ajax. Half a decade later it was HTML5. Now it’s service workers. I honestly think it’s a technology that could be as revolutionary as Ajax or HTML5 (maybe I should write a book to that effect).

I’ve been talking about service workers at conferences this year, and I can’t hide my excitement:

There’s endless possibilities of what you can do with this technology. It’s very powerful.

Combine a service worker with a web app manifest and you’ve got yourself a Progressive Web App. It’s not just a great marketing term—it’s an opportunity for the web to truly excel at delivering the kind of user experiences previously only associated with native apps.

Jeremy Keith

I’m very very keen to work with companies and organisations that want to harness the power of service workers and Progressive Web Apps. If that’s you, get in touch.

Whether it’s pattern libraries, performance, or Progressive Web Apps, we’ve got the skills and expertise to share with you.

Thursday, October 19th, 2017

Mozilla Developer Roadshow Asia Jeremy Keith - YouTube

At the 14 minute mark I had to deal with an obstreperous member of the audience. He wasn’t heckling exactly …he just had a very bad experience with web components, and I think my talk was triggering for him.

Wednesday, October 11th, 2017

Failing to distinguish between a tractor trailer and the bright white sky | booktwo.org

James talks about automation and understanding.

Just because a technology – whether it’s autonomous vehicles, satellite communications, or the internet – has been captured by capital and turned against the populace, doesn’t mean it does not retain a seed of utopian possibility.

Monday, October 9th, 2017

Service Worker Registration  |  Web Fundamentals  |  Google Developers

Hmm …seems like I should probably wait for the load event before triggering navigator.serviceworker.register().

Defining design principles at EMBL | Journal | The Personal Disquiet of Mark Boulton

Mark describes the process he favours for creating (discovering?) design principles, like the ones for EMBL (I must remember to add those to the collection).

All you do is be mindful of when the team repeats design desires. This could be several members of the team say the same thing in a slightly different way, or that you keep circling around and around a problem but struggle to articulate it. By being mindful at all times to this a team can quickly pull together principles that are derived from doing the work on their particular problem rather than principles which are imposed on the work. An important difference.

Saturday, October 7th, 2017

Virginia Heffernan on Learning to Read the Internet, Not Live in It | WIRED

A beautiful piece of writing from Virginia Heffernan on how to cope with navigating the overwhelming tsunami of the network.

The trick is to read technology instead of being captured by it—to maintain the whip hand.