Tags: workshop

UX London 2023 is over.

That feels weird. I’ve spent most of this year planning for this event. It’s been something that’s coming towards me. Now it’s in the rear-view mirror. Surreal.

I’ve talked about this with other conference organisers. Some of them get the post-conference blues. It makes sense. You spend so much time pouring all your energy into something and then one day, suddenly it’s done. No wonder smart folks book some holiday time for the week after a big event.

Luckily for me, the organisation of UX London isn’t all on my shoulders. Far from it. Louise did all the hard work: planning, logistics, execution. All I had to take care of was the line-up.

Before the event, I was already feeling pretty darn happy with the line-up I had assembled. Now that the event is over, I’m feeling even happier. I was blown away.

There were some speakers on the line-up that I already knew would deliver the goods. I’ve seen them speak before. They’re a safe pair of hands. But there were other speakers I had never met before, much less seen them speak. I was pretty sure they’d be great, but I couldn’t be certain.

Well, it turned out that literally everyone was fantastic. I know, I know—that sounds highly improbable. Out of 15 people, no duds? But take it from me, every single one of them was terrific. You kinda had to be there.

Imran, Vim, Daniel, Trine, Vitaly, Mansi, Stephen, Asia, Amy, Paul, Stacey, Ignacia, Stefanie, Hannah, and Dave—thank you, thank you, thank you!

I’ve been getting a heartwarming buzz from reading how much people got out of the event…

Eliza Lawson finished her summary by saying:

So many amazing things to take away from the conference. But I think the main one for me is “I want to do that. I could do that. I’m GOING to do that…one day.”

Anastasiya Korolkova came as part of the scholarship programme:

☺️ Thank you to everyone involved in organizing this remarkable event. Your dedication and hard work created a truly remarkable and enriching experience. I am sincerely grateful and eagerly look forward to what the future holds for UX London.

Jojo Tulip finished their detailed write-up by saying:

Couldn’t recommend UX London enough, it was awesome 😎👍

Jan Henckens said:

A good mix of inspiring talks and practical workshops, top-notch organisation and cool venue meant we had a great time (and we might already want to go back next year 😀)

And I’m equally pleased that the speakers got so much out of the event…

Imran:

Huge thanks to Jeremy Keith for inviting me, and the team at Clearleft for organising a great event.

Trine:

UX London was amazing - full of wonderful UX folks who genuinely care about using their skills to do good.

Mansi:

I bring back with me relationships and ideas that go way beyond the gathering!

I’m going to bask in this post-conference glow for a little while. Then it’s time to start planning the next event…

Back in November of last year I announced that UX London would be returning in 2023 and that I’d be curating the line-up again. That’s where I’ve been putting a lot of my energy over the last six months.

The line-up is complete. If I step back and try to evaluate it objectively, I’ve gotta say …hot damn, that’s a fine roster of speakers!

Imran Afzal, Vimla Appadoo, Daniel Burka, Trine Falbe, Vitaly Friedman, Mansi Gupta, Stephen Hay, Asia Hoe, Amy Hupe, Paul Robert Lloyd, Stacey Mendez, Ignacia Orellana, Stefanie Posavec, Hannah Smith, and David Dylan Thomas.

Take a look at the complete schedule—a terrific mix of thought-provoking talks and practical hands-on workshops.

On day one, you’ve got these talks:

• Designing your design process,
• Thinking differently about digital sustainability,
• Let’s choose empathy,
• The lies we tell ourselves about design systems, and
• What if people weren’t the product? Building a web that loves humanity.

Then on day two:

• The necessity and practice of women-centric design,
• Time team: Documenting decisions and marking milestones,
• User experience beyond screens,
• Can designers save lives? Not by themselves, and
• Ghosts in the machine: AI, design, and ethics.

And that’s just the talks! You’ve also got these four excellent workshops on both days:

• Practical, ethical design,
• Designing for complex UIs,
• Strategies for creating and evolving design systems, and
• Dataviz sketching session.

That’s a lot of great stuff packed into two days!

In case you haven’t guessed, I am very excited about this year’s UX London. I would love to see you there.

As an appreciation for you putting up with my child-like excitement, I’d like to share a discount code with you. You can get 20%—that’s one fifth!—off the ticket price using the code CLEARLEFT20.

But note that the standard ticket pricing ends on Friday, May 26th so use that code in the next week to get the most bang for your buck. After that, there’ll only be last-chance tickets, which cost more.

Looking forward to seeing you at Tobacco Dock on June 22nd and 23rd!

I’ve been redesigning UX London. I don’t mean the website. I mean the event itself.

Don’t worry, it’s nothing too radical. It’s not like we’re changing the focus of the event, which remains a nerdfest for all things design-related.

But there are plenty of other opportunities for tweaking a conference like this: the format, the timings, the location.

For 2023 we’re not changing the location. Tobacco Dock worked out well for last year’s event, although it is very expensive (then again, so is anywhere decent in London). Last year there were a lot of unknowns in play because it was our first time using the venue. It feels good that this year we don’t have to go through quite as much uncertainty.

The most obvious change to UX London this year is the length. The event will last for two days instead of three.

Running a three-day event was a lot of work, so this helps relieve the pressure. It was also asking a lot of attendees. That’s why we also offered one-day tickets. For the people who couldn’t commit to three days at a conference, there was the option to pick and choose.

But that brought its own issues. Instead of everyone having the same shared experience, the audience was a bit fractured.

Now that we’ve slimmed it down to two days, we’re selling the same two-day tickets for everyone. No more single-day tickets; no more partial attendance. Judging by the way ticket sales have been going, this is a very welcome move.

(Even before announcing any speakers, we had already sold a healthy amount of tickets. That’s probably testament to the great reputation that UX London has built up over the years. I need to make sure I don’t squander that good will. No pressure.)

On the subject of everyone having a shared experience, there’s something about the format of UX London that’s bothered me for a while…

Each day is split into two halves. In the morning, you’ve got inspirational talks. That’s one single track. Then in the afternoon, you’ve got hands-on practical workshops. They happen in parallel.

That makes for a great mix, but the one downside is that the day ends with the audience split across the different workshops.

This year I’m tweaking the format slightly. We’ll still have a single track of talks in the morning followed by multiple workshops in the afternoon, but I’m shortening the workshop length slightly to fit in one last talk at the end of the day. That way, everybody will come back together again after their workshops to participate in a shared experience.

The audience will converge at the beginning of the day, diverge in the afternoon, and this time we’ll converge again at day’s end.

The workshops are a big part of what makes UX London stand out. But they also pose a big design challenge. How do you ensure that everyone gets to attend the workshops they want?

We could make people pick their workshops in advance. But then you end up with the office Christmas dinner party problem—you know the one; everyone has to choose their meal way in advance, and then on the day, no one remembers what they ordered.

Besides, if we make people choose in advance, it’s not fair on people who buy their ticket close to the event.

In the end, using a first-come, first-served strategy on the day has worked out best. But it’s not ideal. You could miss out on attending your first choice of workshop if you’re not fast enough.

This year we’re trying something new. Each afternoon there’ll be a choice of workshops, as always. But this time, it’ll be the same workshops on both days. That way, every attendee gets a second chance to get to the workshops they want. And it’ll help reduce the FOMO—Fear Of Missing Out. It still won’t be possible to attend all the workshops without cloning yourself, but this way, you get to attend half of them.

To recap, here’s the redesigned format for UX London 2023:

• It’s a two-day event on June 22nd and 23rd—there are no individual day tickets.
• There are talks in the morning, workshops in the afternoon, and one final talk at the end of the day.
• The workshops will be repeated each day so nobody misses out on the workshop they want.

The line-up is coming together nicely. I’ve got more confirmed speakers, who I don’t want to reveal just yet. But trust me, you won’t want to miss this!

Oh, and you should probably grab your ticket this week if you haven’t already: early-bird pricing ends on midnight on Friday, February 24th.

I am very excited to announce that UX London will be back in 2023!

We’re returning to Tobacco Dock. Save the dates: June 22nd and 23rd.

Wait …that’s only two days. Previously UX London was a three-day event and you could either go for all three days or get a ticket for just one day.

Well, that’s changing. UX London 2023 will be condensed into a two-day event. You get a ticket for both days and everyone shares the experience.

I’m very excited about this! I’m planning to make some other tweaks to the format, but the basic structure of each day remains roughly the same: inspirational talks in the morning followed by hands-on workshops in the afternoon.

As for the who’ll be giving those talks and running those workshops …well, that’s what I’m currently putting together. For the second year in row, I’m curating the line-up. It’s exciting—like a planning a heist, assembling a team of supersmart people with specialised skillsets.

I can’t wait to reveal more. For now though, you can trust me when I say that the line-up is going to be stellar.

If you do trust me, you can get your super early-bird ticket, you’ve got until this Friday, December 2nd.

The super early-bird tickets are an absolute steal at £695 plus VAT. After Friday, you’ll be able to get early-bird tickets for the more reasonable price of £995 plus VAT.

Keep an eye on the UX London website for speaker announcements. I’ll also be revealing those updates here too because, as you can probably tell, I’m positively gleeful about UX London 2023.

See you there!

Today is the first day of UX London 2022 …and I’m not there. Stoopid Covid.

I’m still testing positive although I’m almost certainly near the end of my infection. But I don’t want to take any chances. Much as I hate to miss out on UX London, I would hate passing this on even more. So my isolation continues.

Chris jumped in at the last minute to do the hosting duties—thanks, Chris!

From the buzz I’m seeing on Twitter, it sounds like everything is going just great without me, which is great to see. Still, I’m experiencing plenty of FOMO—even more than the usual levels of FOMO I’d have when there’s a great conference happening that I’m not at.

To be honest, nearly all of my work on UX London was completed before the event. My number one task was putting the line-up together, and I have to say, I think I nailed it.

If I were there to host the event, it would mostly be for selfish reasons. I’d get a real kick out of introducing each one of the superb speakers. I’d probably get very tedious, repeatedly saying “Oh, you’re going to love this next one!” followed by “Wasn’t that great‽”

But UX London isn’t about me. It’s about the inspiring talks and practical workshops.

I wish I were there to experience it in person but I can still bask in the glow of a job well done, hearing how much people are enjoying the event.

The line-up for UX London is now complete!

Two thematically-linked talks have been added to day one. Emma Parnell will be talking about the work she did with NHS Digital on the booking service for Covid-19 vaccinations. Videha Sharma—an NHS surgeon!—will be talking about co-designing and prototyping in healthcare.

There’s a bunch of new additions to day three. Amir Ansari will be talking about design systems in an enterprise setting and there’ll be two different workshops on design systems from John Bevan and Julia Belling.

But don’t worry; if design systems aren’t your jam, you’ve got options. Also on day three, Alastair Somerville will be getting tactile in his workshop on sensory UX. And Trenton Moss will be sharing his mind-control tricks in his workshop, “How to sell in your work to anyone.”

You can peruse the full schedule at your leisure. But don’t wait too long before getting your tickets. Standard pricing ends in ten days on Friday, June 3rd.

And don’t forget, you get quite a discount when you buy five or more tickets at a time so bring the whole team. UX London should be your off-site.

Check out the line up for this year’s UX London. I know I’m biased, but damn! That’s objectively an excellent roster of smart, interesting people.

When I was first putting that page together I had the name of each speaker followed by their job title and company. But when I stopped and thought about it—not to be too blunt—I realised “who cares?”. What matters is what they’ll be talking about.

And, wow, what they’ll be talking about sounds great! Designing for your international audiences, designing with the autistic community, how to win stakeholders and influence processes, the importance of clear writing in product development, designing good services, design systems for humans, and more. Not to mention workshops like designing your own research methods for a very diverse audience, writing for people who hate writing, and harnessing design systems.

You can peruse the schedule—which is almost complete now—to get a feel for how each day will flow.

But I’m not just excited about this year’s UX London because of the great talks and workshops. I’m also really, really excited at the prospect of gathering together—in person!—over the course of three days with my peers. That means meeting new and interesting people, but frankly, it’s going to be just as wonderful to hang out with my co-workers.

Clearleft has been a remote-only company for the past two years. We’ve still got our studio and people can go there if they like (but no pressure). It’s all gone better than I thought it would given how much of an in-person culture we had before the pandemic hit. But it does mean that it’s rare for us all to be together in the same place (if you don’t count Zoom as a place).

UX London is going to be like our off-site. Everyone from Clearleft is going to be there, regardless of whether “UX” or “design” appears in their job title. I know that the talks will resonate regardless. When I was putting the line-up together I made sure that all the talks would have general appeal, regardless of whether you were a researcher, a content designer, a product designer, a product manager, or anything else.

I’m guessing that the last two years have been, shall we say, interesting at your workplace too. And even if you’ve also been adapting well to remote work, I think you’ll agree that the value of having off-site gatherings has increased tenfold.

So do what we’re doing. Make UX London your off-site gathering. It’ll be a terrific three-day gathering in the sunshine in London from Tuesday, June 28th to Thursday, June 30th at the bright and airy Tobacco Dock.

If you need to convince your boss, I’ve supplied a list of reasons to attend. But you should get your tickets soon—standard pricing ends in just over two weeks on Friday, June 3rd. After that there’ll only be last-chance tickets available.

I’ve added five more faces to the UX London line-up.

Irina Rusakova will be giving a talk on day one, the day that focuses on research. Her talk on designing with the autistic community is one I’m really looking forward to.

Also on day one, my friend and former Clearleftie Cennydd Bowles will be giving a workshop called “What could go wrong?” He literally wrote the book on ethical design.

Day two is all about creation. My co-worker Chris How will be speaking. “Nepotism!” you cry! But no, Chris is speaking because I had the chance to his talk—called “Unexpectedly obvious”—and I thought “that’s perfect for UX London!”:

Let him take you on a journey through time and across the globe sharing stories of designs that solve problems in elegant if unusual ways.

Also on day two, you’ve got two additional workshops. Lou Downe will be running a workshop on designing good services, and Giles Turnbull will be running a workshop called “Writing for people who hate writing.”

I love that title! Usually when I contact speakers I don’t necessarily have a specific talk or workshop in mind, but I knew that I wanted that particular workshop from Giles.

When I wrote to Giles to ask come and speak, I began by telling how much I enjoy his blog—I’m a long-time suscriber to his RSS feed. He responded and said that he also reads my blog—we’re blog buddies! (That’s a terrible term but there should be a word for people who “know” each other only through reading each other’s websites.)

Anyway, that’s another little treasure trove of speakers added to the UX London roster:

• Irina Rusakova
• Cennydd Bowles
• Chris How
• Lou Downe
• Giles Turnbull

That’s nineteen speakers already and we’re not done yet—expect further speaker announcements soon. But don’t wait on those announcements before getting your ticket. Get yours now!

It wasn’t that long ago that I told you about some of the speakers that have been added to the line-up for UX London in June: Steph Troeth, Heldiney Pereira, Lauren Pope, Laura Yarrow, and Inayaili León. Well, now I’ve got another five speakers to tell you about!

Aleks Melnikova will be giving a workshop on day one, June 28th—that’s the day with a focus on research.

Stephanie Marsh—who literally wrote the book on user research—will also be giving a workshop that day.

Before those workshops though, you’ll get to hear a talk from the one and only Kat Zhou, the creator of Design Ethically. By the way, you can hear Kat talking about deceptive design in a BBC radio documentary.

Day two has a focus on content design so who better to deliver a workshop than Sarah Winters, author of the Content Design book.

Finally, on day three—with its focus on design systems—I’m thrilled to announce that Adekunle Oduye will be giving a talk. He too is an author. He co-wrote the Design Engineering Handbook. I also had the pleasure of talking to Adekunle for an episode of the Clearleft podcast on design engineering.

So that’s another five excellent speakers added to the line-up:

• Aleks Melnikova
• Stephanie Marsh
• Kat Zhou
• Sarah Winters
• Adekunle Oduye

That’s a total of fifteen speakers so far with more on the way. And I’ll be updating the site with more in-depth descriptions of the talks and workshops soon.

If you haven’t yet got your ticket for UX London, grab one now. You can buy tickets for individual days, or to get the full experience and the most value, get a ticket for all three days.

If you’ve signed up to the UX London newsletter then this won’t be news to you, but more speakers have been added to the line-up.

Steph Troeth will be giving a workshop on day one. That’s the day with a strong focus on research, and when it comes to design research, Steph is unbeatable. You can hear some of her words of wisdom in an episode of the Clearleft podcast all about design research.

Heldiney Pereira will be speaking on day two. That’s the day with a focus on content design. Heldiney previously spoke at our Content By Design event and it was terrific—his perspective on content design as a product designer is invaluable.

Lauren Pope will also be on day two. She’ll be giving a workshop. She recently launched a really useful content audit toolkit and she’ll be bringing that expertise to her UX London workshop.

Day three is going to have a focus on design systems (and associated disciplines like design engineering and design ops). Both Laura Yarrow and Inayaili León will be giving talks on that day. You can expect some exciting war stories from the design system trenches of HM Land Registry and GitHub.

I’ve got some more speakers confirmed but I’m going to be a tease and make you wait a little longer for those names. But check out the line-up so far! This going to be such an excellent event (I know I’m biased, but really, look at that line-up!).

June 28th to 30th. Tobacco Dock, London. Get your ticket if you haven’t already.

I mentioned how much I enjoyed Mike Hill’s talk at Beyond Tellerrand in Düsseldorf:

Mike gave a talk called The Power of Metaphor and it’s absolutely brilliant. It covers the monomyth (the hero’s journey) and Jungian archetypes, illustrated with the examples Star Wars, The Dark Knight, and Jurassic Park.

At Clearleft, I’m planning to reprise the workshop I did a few years ago about narrative structure—very handy for anyone preparing a conference talk, blog post, case study, or anything really:

Ellen and I have been enjoying some great philosophical discussions about exactly what a story is, and how does it differ from a narrative structure, or a plot. I really love Ellen’s working definition: Narrative. In Space. Over Time.

This led me to think that there’s a lot that we can borrow from the world of storytelling—films, novels, fairy tales—not necessarily about the stories themselves, but the kind of narrative structures we could use to tell those stories. After all, the story itself is often the same one that’s been told time and time again—The Hero’s Journey, or some variation thereof.

I realised that Mike’s monomyth talk aligns nicely with my workshop. So I decided to prep my fellow Clearlefties for the workshop with a movie night.

Popcorn was popped, pizza was ordered, and comfy chairs were suitably arranged. Then we watched Mike’s talk. Everyone loved it. Then it was decision time. Which of three films covered in the talk would we watch? We put it to a vote.

It came out as an equal tie between Jurassic Park and The Dark Knight. How would we resolve this? A coin toss!

The toss went to The Dark Knight. In retrospect, a coin toss was a supremely fitting way to decide to watch that film.

It was fun to watch it again, particularly through the lens of Mike’s analyis of its Jungian archetypes.

But I still think the film is about game theory.

While the Interaction 19 event was a bit of a mixed bag overall, there were some standout speakers.

Marty Neumeier was unsurprisingly excellent. I’d seen him speak before, at UX London a few years back, so I knew he’d be good. He has a very reassuring, avuncular manner when he’s speaking. You know the way that there are some people you could just listen to all day? He’s one of those.

Marty’s talk at Interaction 19 was particularly interesting because it was about his new book. Now, why would that be of particular interest? Well, this new book—Scramble—is a business book, but it’s written in the style of a thriller. He wanted it to be like one of those airport books that people read as a guilty pleasure.

One rainy night in December, young CEO David Stone is inexplicably called back to the office. The company’s chairman tells him that the board members have reached the end of their patience. If David can’t produce a viable turnaround plan in five weeks, he’s out of a job. His only hope is to try something new. But what?

I love this idea!

I’ve talked before about borrowing narrative structures from literature and film and applying them to blog posts and conference talks—techniques like flashback, in media res, etc.—so I really like the idea of taking an entire genre and applying it to a technical topic.

The closest I’ve seen is the comic that Scott McCloud wrote for the release of Google Chrome back in 2008. But how about a romantic comedy about service workers? Or a detective novel about CSS grid?

I have a feeling I’ll be thinking about Marty Neumeier’s book next time I’m struggling to put a conference talk together.

In the meantime, if you want to learn from the master storyteller himself, Clearleft are running a two-day Brand Master Workshop with Marty on March 14th and 15th at The Barbican in London. Early bird tickets are on sale until this Thursday, so don’t dilly-dally if you were thinking about nabbing your spot.

My trip to Nottingham for the New Adventures conference went very well indeed.

First of all, I had an all-day workshop to run. I was nervous. Because I no longer prepare slides for workshops—and instead rely on exercises and discussions—I always feel like I’m winging it. I’m not winging it, but without the security blanket of a slide deck, I don’t have anything to fall back on.

As it turned out, I needn’t have worried. The workshop went great. Well, I thought it went great but you’d really have to ask the attendees to know for sure. One of the workshop participants, Westley Knight, wrote about his experience:

The workshop itself was fluid enough to cater to the topics that the attendees were interested in; from over-arching philosophy to technical detail around service workers and new APIs. It has helped me to understand that learning in this kind of environment doesn’t have to be rigorously structured, and can be shaped as the day progresses.

(By the way, if you’d like me to run this workshop at your company, get in touch.)

With the workshop done, it was time for me to freak out fully about my conference talk. I was set to open the show. No pressure.

Actually, I felt pretty damn good about what I had been preparing for the past few months (it takes me aaages to put a talk together), but I always get nervous about presenting new material—until I’ve actually given the talk in front of a real audience, I don’t actually know if it’s any good or not.

Clare was speaking right after me, but she was having some technical issues. It’s funny; as soon as she had a problem, I immediately switched modes from conference speaker to conference organiser. Instead of being nervous, I flipped into being calm and reassuring, getting Clare’s presentation—and fonts—onto my laptop, and making sure her talk would go as smoothly as possible (it did!).

My talk went down well. The audience was great. Everyone paid attention, laughed along with the jokes, and really listened to what I was trying to say. For a speaker, you can’t ask for better than that. And people said very nice things about the talk afterwards. Sam Goddard wrote about how it resonated with him.

You can peruse the slides from my presentation but they make very little sense out of context. But video of the talk is forthcoming.

The advantage to being on first was that I got my talk over with at the start of the day. Then I could relax and enjoy all the other talks. And enjoy them I did! I think all of the speakers were feeling the same pressure I was, and everybody brought their A-game. There were some recurring themes throughout the day: responsibility; hope; diversity; inclusion.

So New Adventures was already an excellent event by the time we got to Ethan, who was giving the closing talk. His talk elevated the day into something truly sublime.

Look, I could gush over how good Ethan’s talk was, or try to summarise it, but there’s really no point. I’ll just say that I felt the same sense of being present at something genuinely important that I felt when I was in the room for his original responsive web design talk at An Event Apart back in 2010. When the video is released, you really must watch it. In the meantime, you can read through the articles and books that Ethan cited in his presentation.

New Adventures 2019 was worth attending just for that one talk. I was very grateful I had the opportunity to attend, and I still can’t quite believe that I also had the opportunity to speak.